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I guess my "tips" would be, use the proper forms, get your Vet to fill out forms completely and send in.. Be aware of what your coverage entails, and then all will go well. I can not recommend this company enough. This is my first claim, met my deductible and a check is on the way for the amount above deductible. No hassle , just plain "we do as we told you we would".. Thank you, Embrace!

I have a 11 month old Boston Terrier. When my puppy was only a few months old, I decided to get pet insurance. I looked at other plans and nothing came close the the coverage and price of ASPCA. Luckily I have not had any serious accidents or illnesses (except for one incident when my puppy decided to eat part of an ottoman), but the few times I have had to get medical care for her, I didn't worry because I knew she was covered. Several people thought I was crazy to get pet insurance but now those same people are admitting that I had made a good choice). The claim process was easy and turnaround time for reimbursement was reasonable. Thank you ASPCA.

Between Trupanion and the Vet's office, I have not had to submit a single piece of paperwork. SO, so easy to work with. After having my dog a very short while she broke her leg, and we have saved TONS of money. I am not one to jump on the idea of pet insurance, but after getting a trial offer I am sold. It has been worth every penny.

Between Trupanion and the Vet's office, I have not had to submit a single piece of paperwork. SO, so easy to work with. After having my dog a very short while she broke her leg, and we have saved TONS of money. I am not one to jump on the idea of pet insurance, but after getting a trial offer I am sold. It has been worth every penny.

Sissy had to have her spleen removed because of a mass. I did not have the upfront money and my baby girl was miserable. Trupanion and the animbal hosiptial worked together to see that Sissy was well taken care of and I had nothing to worry about. I have never been so greatful and this was truly a blessed experience. I already am singing Trupanions praise.

Sissy had to have her spleen removed because of a mass. I did not have the upfront money and my baby girl was miserable. Trupanion and the animbal hosiptial worked together to see that Sissy was well taken care of and I had nothing to worry about. I have never been so greatful and this was truly a blessed experience. I already am singing Trupanions praise.

My dog has a blood disorder that required friquent vet visits and at times treatment. My embrace insurance is wonderful, don't know if I could continue with the treatments if it werent for Embrace standing beside me and my dog on this.

In January of 2012 my black lab, Lucy, was diagnosed with adrenal cancer (and Cushing's Disease). Her cancer was inoperable because it had also "severely invaded" her vena cava (vein to the heart). However, the University of Missouri Veterinary Teaching Hospital decided to take her as a patient in their oncology department. Lucy was scheduled to receive radiation treatment at the hospital M-F for four weeks (the entire month of March), and would spend the weekends with me at home. She was a trooper through it all - stoic, and such a sweetheart. However, on Tuesday, March 26th she took an unexpected turn for the worse. As best the doctors can tell, Lucy developed a tumor clot that traveled through her heart into her lungs (which then produced fluid in her lungs resulting in Acute Respiratory Distress Syndrome, ARDS). Because of their quick care, they immediately took her into ICU and stabilized her so she was not struggling to breathe for long. However, within a few hours of my arrival she began to get worse. I had to put her down at 1:30am Wednesday morning; it was the hardest thing I've ever done. Her radiation was going well and she was due to come home two days later (on Good Friday), so this was an extremely unfortunate turn of events. Since her passing, every day has been a struggle. I miss my best friend so much I hurt, continuously. The twelve years seemed to fly by in a minute; what I would give for more time. Though my greatest pleasure would come from seein

We have had our pets covered by Embrace for several years now. We have had a couple of smaller claims a few years ago, and we were very pleased with the coverage and the quick turn-around on the claims payment. However, the real test for us was recently when our Westie needed surgery to repair a torn ACL and dislocated kneecap. We sent our itemized bills for the pre-surgery blood work, the pain meds, and x-rays, and then another bill for the surgery itself.....within two weeks we had our claims paid as outlined in the policy, no questions asked. Thank you, Embrace, for the customer-friendly service and responsiveness!

My dog had to have patella surgery. After submitting our claim, we were reimbursed quickly for all expenses excluding the initial exam and deductible. I am very pleased with this company and recommend them to others.