we have been given a run around on our claims ; we hav paid in way more than the claims and you are still stalling ( Sept 12th was last one ).
we have been given a run around on our claims ; we hav paid in way more than the claims and you are still stalling ( Sept 12th was last one ).
very poor...you have asked our Vet for the same information multiple times and they are fed up with you as well
- INSURER:
Trupanion
- POSTED: 01/09/2020
- BY: Andy
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Highly recommend!
Very easy to file claims and very friendly and helpful customer service!
- INSURER:
Trupanion
- POSTED: 12/31/2019
- BY: Carla
- BREED:
- AGE OF PET: 7 - 10
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Love trupanion
So easy to do and if I don't understand something I can call and they always help
- INSURER:
Trupanion
- POSTED: 12/30/2019
- BY: Michelle
- BREED:
- AGE OF PET: 7 - 10
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Everyone is always very kind and very helpful.
Everyone is always very kind and very helpful. They answer all of my questions and go beyond the norm.
- INSURER:
Trupanion Canada
- POSTED: 12/23/2019
- BY: Suzanne
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Helpful staff affordable insurance
Helpful staff, affordable insurance
- INSURER:
Trupanion Canada
- POSTED: 12/23/2019
- BY: Carolyn
- BREED:
- AGE OF PET: 0 - 3
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Love Trupanion
Great service, response time and communication. I am a happy customer.
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Being able to provide for my pets when they need it and not put it off in an emergency due to cost is important to me.
Being able to provide for my pets when they need it and not put it off in an emergency due to cost is important to me. I know my dogs appreciate it.
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Terrible Customer Service, Knowledge and Blatant Disregard
This company has very limited knowledge on basis of infections and how they don't relate, impact or cause other illnesses. The company claims to have you pets beat interest, but is more focus on revenue. Lastly, the customer service and appeals department has blatant disregard for people's time, money and contractual obligations.
- INSURER:
Trupanion
- POSTED: 12/18/2019
- BY: Stephen
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Wonderful
I wasn't sure if I should get pet insurance, but I am glad I did. The process is quick and easy. I would definitely recommend them!
- INSURER:
Nationwide
- POSTED: 12/17/2019
- BY: Kristin
- BREED: Whippet
- AGE OF PET: 7 - 10
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I love this company!
Easy submission, awesome deductible, great customer service!
- INSURER:
Nationwide
- POSTED: 12/17/2019
- BY: Gail
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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