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Excellent service

Trupanion allows us to provide the care our dogs deserve without worry about overwhelming cost. My dog was diagnosed with lymphoma and was able to receive the chemotherapy he needed. He now has been in complete remission from his cancer for 6 months with an excellent quality of life, thanks in part to Trupanion. They respond to claims quickly (mostly lately within 24 hours) with rapid payment. Would highly recommend Trupanion to any pet lover.

Excellent service

Trupanion allows us to provide the care our dogs deserve without worry about overwhelming cost. My dog was diagnosed with lymphoma and was able to receive the chemotherapy he needed. He now has been in complete remission from his cancer for 6 months with an excellent quality of life, thanks in part to Trupanion. They respond to claims quickly (mostly lately within 24 hours) with rapid payment. Would highly recommend Trupanion to any pet lover.

GREAT COVERAGE AT A GREAT PRICE.

I can’t say enough good things about our Healthy Paws experience! Unfortunately our young shepherd didn’t make it through a fast moving bout with encephalitis, as we racked up over $4000 of vet bills over a period of 3 days. Healthy Paws honored everything their plan says it covers and they did it in a very expedient manner. Each claim we submitted, they processed within 24 hours and we received our checks within a week. Also, when they noticed on one of our claims that our pet had to be euthanized, they automatically closed his policy and sent a personalized condolences note along with well wishes for our other dog. In reading some of the negative reviews given to Healthy Paws, several sound like they were misunderstandings of the terms. This is not a preventative maintenance/wellness plan. It is an insurance plan designed to cover unexpected situations that arise with your pets. Healthy Paws covered our prescriptions, diagnostic test and any other treatment associated with the care of our pet during these difficult times. They do not cover exams but that is clearly stated in the contract. I recommend Healthy Paws to anyone seeking quality pet insurance. Sign up early while your pet is young and healthy. You will have the peace of mind knowing that you can allow your vet to run the gamut of tests necessary to diagnose your pet properly while being protected financially from any unexpected issues that arise with your pet in the future. Healthy Paws covers 90% of these issues after a small deductible.

I called as I was questioning why it too longer this time to pay on a claim for my pet which has already been approved in the past. The customer service representative said she saw the claim was open, but that they had a high call volume and were training new people?? However, my prior claims for this same condition have been accepted and paid within 3 days?? Hoping it doesn't take too much longer!! I pay my monthly premium as soon as I receive it, no matter what.

I called as I was questioning why it too longer this time to pay on a claim for my pet which has already been approved in the past. The customer service representative said she saw the claim was open, but that they had a high call volume and were training new people?? However, my prior claims for this same condition have been accepted and paid within 3 days?? Hoping it doesn't take too much longer!! I pay my monthly premium as soon as I receive it, no matter what.

Love Embrace, you make having pet insurance so easy!

Embrace truly holds up their end of the deal. I submit our claims online and they review and pay them within two weeks. They then follow up to make sure the direct deposit goes through correctly. You can't ask for better customer service.