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customer service, cost of insurance and recommendation of Vet.

Answers to all my questions was clear and very helpful

It's a very hassle-free claims process, and I feel that the claim adjusters do a very thorough review of the invoices submitted and explanations of any charges were denied or not covered.

Healthy Paws was by my side thru a horrible ordeal with my fur baby! My little guy, Cayman, a 11lb yorkie recently had taken a nice long walk with us on a beautiful late October day. When we got home we noticed he was limping. We took to the vet and found that he had torn his Ligiment in his leg/knee and that the cost was approx 4000$ I scheduled surgery and had the repair done. I filed the claim right after and was reimbursed immediately! Then while recovering from that he started vomiting and would not stop. We returned to the vet to find that he basically had a gall bladder going bad. We tried meds first because the risk of removal of a gall bladder holds a very high mortality rate 20-40% !! Meds didn’t work and 2 weeks later he was vomiting again. Back to vet immediately and was told he needed it removed that day and would be approx 6000-8000$. Needless to say we paid the bill and he had the surgery and today he is doing fantastic ! I filed that claim and was reimbursed immediately again. We had to put out almost 12k durning Xmas and their timely manner got me almost all of my money back. I can’t imagine not having the policy on him. I would of had to made the decision for his quality of life. I have my little guys with me today because of Healthy Paws and my great physicians. Thank you Healthy Paws for your help and your efficiency in getting my claims processed.

I haven't used it yet. and I still can't log into my account since signing up for coverage.

Because you all were highly recommended

I sent an entire packet of forms and recipts by reguar mail end of November, never heard anything back, and now just finding out they never received anything as no one is working in the office due to the pandemic. Thank goodness I made copies of all my receipts and claim forms and now have to fax and e-mail them. (Jeff Pierzga).,

I feel right now it’s good but I haven’t actually had a claim approved yet. Hopefully you don’t say o by the way it’s not covered

The claims process is so easy; I received my reimbursement within 3 business days.

Quick turnaround