It's just an easy process and you at Trupanion are always so helpful!
It's just an easy process and you at Trupanion are always so helpful!!
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Claims process has been good customer service is good but the inability to upgrade plans later is disappointing.
Claims process has been good, customer service is good, but the inability to upgrade plans later is disappointing.
- INSURER:
Trupanion
- POSTED: 12/07/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Because I feel like the sales pitch doesn’t match the outcome!
Because I feel like the sales pitch doesn’t match the outcome! Your sales staff are lovely but I made 6 calls to vets on your list and only one not close to me takes direct payment
- INSURER:
Trupanion
- POSTED: 12/06/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
The warmth and caring voice on the other end of the line was much appreciated.
The warmth and caring voice on the other end of the line was much appreciated. Customer service is top priority
- INSURER:
Trupanion
- POSTED: 12/06/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I sent an email with claim firm and invoice and I received an email the next day and within a couple of days I received money in my bank account.
I sent an email with claim firm and invoice and I received an email the next day and within a couple of days I received money in my bank account. Thanks!
- INSURER:
Trupanion
- POSTED: 12/05/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Very attentive staff.
Very attentive staff. And they communicate well and often. Thank you.
- INSURER:
Trupanion
- POSTED: 12/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I have worked with trupanion the last seven years and recommend it to all my clients at the emergency and specialty hospital I work for.
I have worked with trupanion the last seven years and recommend it to all my clients at the emergency and specialty hospital I work for.
- INSURER:
Trupanion
- POSTED: 12/04/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Always easy to file and claim and payments are prompt.
Always easy to file and claim and payments are prompt..
- INSURER:
Trupanion
- POSTED: 12/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Trupanion has been so helpful and there every step of the way when our fur baby got sick!
Trupanion has been so helpful and there every step of the way when our fur baby got sick!
- INSURER:
Trupanion
- POSTED: 12/03/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No