very disappointed with company & service
very disappointed with company & service
- INSURER:
Trupanion
- POSTED: 06/02/2022
- BY: Nabih
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Out of state emergency room claim
The entire online process was easy. The response time to claim was quick and the payment was within a week. So far so good.
- INSURER:
Trupanion
- POSTED: 06/02/2022
- BY: Ellen
- BREED:
- AGE OF PET: 0 - 3
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From Beginning to End of Call along with a call back was so kind and professional.
From Beginning to End of Call along with a call back was so kind and professional.
- INSURER:
Trupanion
- POSTED: 06/01/2022
- BY: Jean
- BREED: Pug
- AGE OF PET: 7 - 10
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Never own a pet without Trupanion!
I was actually shocked at how quickly my claim was processed and paid
- INSURER:
Trupanion
- POSTED: 06/01/2022
- BY: Anne
- BREED:
- AGE OF PET: 0 - 3
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Trupanion has always been so quick to respond
Trupanion has always been so quick to respond
- INSURER:
Trupanion
- POSTED: 05/31/2022
- BY: Karen
- BREED:
- AGE OF PET: 0 - 3
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Trupanion is very customer-centric.
Trupanion is very customer-centric. The claims process is super easy and fair and easy to understand--if only human health insurance were the same!
- INSURER:
Trupanion
- POSTED: 05/31/2022
- BY: Rhonda
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Good customer service representative was very courteous and pleasent I was put on hold but only for about 30 seconds it was also Memorial Day when most places are closed.
Good customer service, representative was very courteous and pleasent, I was put on hold but only for about 30 seconds, it was also Memorial Day when most places are closed. Excellent service!
- INSURER:
Trupanion
- POSTED: 05/31/2022
- BY: Richard
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Always easy to process a claim
Always easy to process a claim
- INSURER:
Trupanion
- POSTED: 05/31/2022
- BY: Andrew
- BREED:
- AGE OF PET: 0 - 3
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Excellent customer service
Excellent customer service
- INSURER:
Trupanion
- POSTED: 05/30/2022
- BY: Jacqueline
- BREED:
- AGE OF PET: 7 - 10
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Wonderful experience!
Very easy to submit claims, money deposited directly into my checking account! Easy peasy! Thank you!
- INSURER:
Trupanion
- POSTED: 05/30/2022
- BY: Rose
- BREED:
- AGE OF PET: 0 - 3
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