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The only issue I have with your company is I think they take too long to reimburse.

My dog went to the vet and I filed a claim online. I didn't hear anything for a few days, so I called customer service to confirm that everything was alright. The agent said they did not have a claim from me, and she stayed on the phone with me while I re-filed it to make sure they received it! She was GREAT!

Miss Brandy cheerfully swallowed a fairly large rock. This was caught quickly. Surgery was successful at Purdue Small Animal Hospital. My girl is doing well. Thanks to Brandy’s insurance my only worry was her recovery not the cost of the operation. Thanks, Nationwide!

This is the best money I ever spent - well worth it! Great customer service, too.

Nationwide was the best choice in all the the companies to choose from for pet insurance. It has been so easy start to finish to provide great healthcare for my little guy. Customer service is phenomenal and it is so incredibly easy to submit a claim and am reimbursed in a reasonable amount of time. EOB's are well written and easy to understand. I have a very healthy dog thanks to Nationwide wide variety of coverage options. Wellness is a great addition to have on my dogs plan.

You think nothing will happen to your pets. Well after I spent $12,000 I finally woke up. I was just a little late. Pets are part of the family and when they end up at the vet it can be costly. I happen to have a brother and sister. Consequently what happened to one eventually happened to the other. I couldn’t have picked a better pet insurance than Trupanion. They are easy to work with and their payment process is very easy. They respond immediately and answer questions.

Filing was easy, immediate response of claim receipt. Results in a few days with direct deposit of funds and an easy to understand explanation. Very satisfied and have been for all three of our dogs.

We’re so glad we chose to get insurance with Nationwide for our new puppy. Once I got online and read how to submit the claims, it was easy. Payment is prompt and haven’t had any issues.

I appreciate that Nationwide Pet Insurance takes care of the acute illnesses and injuries as well as the routine wellness checks. It takes the guess work out of taking care of my dog.

I have advocated for pet insurance to friends and strangers alike for many years. To me it’s similar to our own health insurance in that you hope you never need to use it but if you do need it, especially for a serious injury or disease, it’s there to hopefully make a likely stressful situation a little more tolerable. Plus they help with the routine things as well like annual vaccinations, flea and tick prevention, lab work etc. With previous pets I’ve had to deal with serious disease without insurance and I’d much rather have the insurance knowing I should be reimbursed some portion for treatment etc. Hope this helps whoever may read it.