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We are extremely happy with our results from our claims. Results after a routine blood test done annually by our Vet alerted us her liver needed checking out. After more tests and xrays our Vet put her on supplements and prescription dog for liver. After 4 months her liver count is back to normal. She just needs to stay on the prescription dog food. I collected my receipts, took the claim form to my Vet to fill out and mailed them to Embrace. They sent a email informing us they received the claim. A few weeks later we got an email stating our claim was completed. I logged into Embrace and everything was listed. It was very through and easy to understand. So happy with our refund and Embrace.

Dependable and treated like family!! Highly recommend!

Your timely response has made it helpful and easier on my dog and I knowing they were there .

The claim was handled very timely. Took a little longer to get the money refunded than I expected and the refund was about what I expected.

Very nice company to work with. Easy to submit claims. I need to call regarding a part of my claim that was not covered,and they re-processed it very fast. Peter was very nice to work with.

always eager to help in any situation

always eager to help in any situation

We've tried a couple other pet insurance companies, and between their customer service being horrible and the ridiculous process you had to go through to get reimbursed for anything, we were about to give up. Then we agreed we'd try one more - and THANK GOODNESS it was Embrace! Their customer service is incredible - professional, personable and knowledgeable; submitting claims, well it couldn’t be easier; AND, they offer direct deposit reimbursement which is almost always there in less than a week! The wellness coverage offered is awesome. Seriously, I could go on and on about Embrace. Our dog is our “little girl”, and we couldn’t ask for a better company to handle the insurance for her!

Since I have had Embrace insurance, I have nothing but praise. They always responded to my claims quickly and always kept me informed. I have nothing but good things to say about Embrace.

I had a large claim, which included several appointments for missed diagnoses, before finally having to have surgery. Embrace paid each claim without difficulty. The people there are wonderful to deal with, and though I hope my dog never has another problem like this one, I know Embrace will be there if she does. Thank you, Embrace.