Find and read reviews with confidence

Has been a life saver for my sick cat

Since I had my cat from 5 years ago, I have been using Healthy Paws as the insurance provider for my fur baby. I have always had a good experience with the team and whenever my cat had a medical claim, regardless of regular doc visits or even emergency room visit, I was able to get reimbursement within a few days and the reimbursement amount is in line with the policy. Thank you soooo much for helping me take care of my fur baby!

Pets Plus Us insurance has stood by us through thick and in. Rosie, our cat went through numerous treatments and surgeries before Age 2 and we almost lost her but our insurance company held our hand all the way. Rosie is almost 6 and she is doing much better. We would recommend Pets Plus Us anytime.

Prompt handling of claim, great service

I picked them because of the high ratings and price. After submitting two claims with them it has been nothing short of a scam. They conjure up the most ridiculous things to deny a claim and you can’t even speak to a live person to try and voice your opinion or attempt to prove that their information is blatantly false and nefarious. It is a frustrating merry go round of lies. I’ve given up. And now my dog needs to see a specialist and may need surgery and I have no insurance and now he will be considered to have an underlying condition that won’t be covered by a new carrier. I despise this company

I have had Pets Best for over 4 years. I never had pet insurance but got it when I got my greyhound. I initially picked Pets Best as they were partnered with Care Credit. She is very healthy and I have thankfully not had any issues with her health which makes me question the expense of pet insurance. However, I adopted a senior greyhound, who was re homed to me. I got a Pets Best policy on her and although it is very expensive due to her age, it has been a godsend. She was attacked and spent several days in the emergency vet to the tune of thousands of dollars. It was such a relief to have Pets Best reimburse the majority of the cost. As a former professional athlete, she benefits from acupuncture and laser therapy, Pets Best covers the majority of those costs. I am able to choose what coverage is right for each dog and when the Pets Best representatives have been very helpful in choosing coverage and giving payment options. Finally, Pets Best is usually very prompt with their explanation of benefits and payments.

Had to take my young Boston Terrier in for an acute emergency. Received excellent care and compassion. I was able to submit for insurance reimbursement quickly and easily. All around great experience at the vet and with Pets Best!

I'm very satisfied with the experience with Pets Best. The process for filing claims is quick and easy and the customer service has been good, too. I'm happy I made the decision to purchase insurance for my beloved pup through Pets Best

Thank you for your service, very happy I had an insurance for my dog

This is NOT about any specific insurance Co. Regardless of how good a pet insurance Co. is and how well it pays claims, due to the greed of veterinarians who cannot wait a few days for insurance to pay them directly even upon agreement, but would rather let the pet die, run away from any insurance that does not pay immediately on the spot, unless you plan to use it for charges you can afford yourself. For true unexpected emergencies as critical surgeries followed by pertinent in-patient stays/treatments that can't wait, you will be throwing money away even with backup from cards as Care Credit which don't offer the majority as many thousands as are now required upfront, at the clinic. If vets had a different perspective on the way they look at urgent life-saving treatments and at their patients, this type of insurance would surely work.