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I researched a bunch of different pet insurances before deciding on MetLife. MetLife offered the best rate for the type of coverage I wanted for Finian, my 2 year old Irish Wolfhound. Any specific questions I had were answered in a phone call by knowledgeable,friendly, and caring people. It is extremely easy to submit a claim….just snap a picture of the invoice and your done. The claims are processed and reimbursement occurs in less than 30 days and (here’s the part I love) deposited directly into my checking account! My only complaint is they do not offer horse insurance.

Pets Best has been great for our Zoey. It is not cheap but I have never had a dispute with them or had any kind of problem at all. They live up to the policy contract and I can always get ahold of someone if needed. Claims take minutes to submit. I have checked out other companies and Pets Best is the absolutely best choice form my dog.

I have three (3) fur babies all are insured with MetLife Pet, I cannot begin to explain their professionalism, understanding compassionate caring way they have for my babies. once a claim is submitted it is handled in a speedy manner, payment is also expediated in a fast easy way. Please do not hesitate to join MetLife it is a wonderful organization that truly cares.

My young chhuahua need emergency treatment for ingesting something and this emergency hospital got him over his issues in less than 24 hours. Glad I had Met Life Pet insurance to cover most of the cost in a speedy, effective way

The coverage is good and filing a claim was fine. The upload tool is a little broken but you can work around it. My biggest complaint is that the reimbursement timeline is unreasonable, especially when the bills are high and you're running up your credit card waiting for the money to come through. A month is just too long. I moved from Spot and they processed claims super quickly—miss them and lesson learned for next pet.

I had a terrible experience with Fetch Pet Insurance. They provided a specific deadline on their website for claim submission, which I followed exactly. After submitting, they turned around and claimed the actual deadline was the day after what they originally stated, resulting in my claim being denied. This feels like a deliberate scam to avoid paying out claims. If you're considering pet insurance, avoid Fetch! They engage in dishonest practices and seem to mislead customers on purpose. Absolutely frustrating and untrustworthy. Do yourself a favor and look elsewhere.

Met life pays %90 and is very thorough. Reviews are rather slow, but they document the payments. and are fair. Vet bills are so very high so it's nice to have met Life on your side!

I don't know what I would have done without our MetLife pet insurance. Our dog has had to have surgeries and therapy that would have put us in financial difficulties. MetLife has been wonderful through our entire ordeal. The claims process was simple and they never gave us any hassle. Reimbursement was quick and easy. I tell everyone at work about this amazing benefit!

This is the worst pet insurance ever. They do not care for your dog and their policies always exclude surprisingly the illness your dog had. So for example mine was vomiting, "it doesn't include vomiting". They don't take the time to read your claim, and have a 2 week period while you are paying almost $70 dollars already for the insurance to get "processed". Horrible service, horrible insurance and very "smart" in getting all your money. Do yourselves a favor and do not waste your money.

I have recently had a number of claims with my boxer who has a heart condition. Pets Plus Us has been super easy to use and I have not even had to contact customer service. This insurance has given me piece of mind to do what is best for my pet. Thank you!