I'm a first time pet insurance customer and my experience was fast and efficient.
I'm a first time pet insurance customer and my experience was fast and efficient. I'm really happy that I chose TruPanion.
- INSURER:
Trupanion
- POSTED: 01/31/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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i pay every month & you never pay any thing on my claims my dog is healthy & the monthly payment went up.
i pay every month, & you never pay any thing on my claims my dog is healthy & the monthly payment went up. i don't think that's fair...until i see some payments on my claims than i'll change my opinion. i have paid for two years & not gotten much help paying...all i do is pay & never get any help paying my bill....
- INSURER:
Trupanion
- POSTED: 01/22/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I adopted my first dog ever on April 15 2014 unexpectedly and it took me a month to understand and sign up for pet insurance.
I adopted my first dog ever on April 15, 2014 unexpectedly and it took me a month to understand and sign up for pet insurance. I have liked Trupanion's service until last week when I submitted a claim for dental work. The reason 0% was covered was because notes from a vet visit two days before I started coverage with Trupanion said my dog showed signs of tartar buildup. It puts a real sour taste in your mouth when you are a diligent pet owner and your insurance company doesn't give back just a little of the $3,800+ you've paid them over the years to help cover the cost of a very expensive procedure. I used to think that Trupanion was personable and accommodating but this refusal of coverage came right after I found out that changing my address with Trupanion in August 2021 when I moved from Boston to Vermont would have saved me $10 a month in premiums and when I called, the rep said they couldn't prorate me even if I could prove the address change. I was understanding then but the back-to-back refusals make me realize that all insurance companies truly are all the same. We all know what we're getting when we sign up for insurance and in the end it'll hopefully be worth it. I just suppose that the high opinion I had for Trupanion is lost. But I do appreciate that it's always easy to get in touch with a live person so keep up the good work on that front.
- INSURER:
Trupanion
- POSTED: 01/19/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion is reliable reasonable truly a valuable part of our pet's healthy life
Trupanion is reliable, reasonable, truly a valuable part of our pet's healthy life
- INSURER:
Trupanion
- POSTED: 01/13/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very helpful.
Very helpful. Claim processed quickly,
- INSURER:
Trupanion
- POSTED: 01/13/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Really fast reimbursement and transparent coverage policies.
Really fast reimbursement and transparent coverage policies. The best customer service experience!
- INSURER:
Trupanion
- POSTED: 01/10/2022
- BY:
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Great service and support
HealthyPaws has been wonderful. Submitting claims is easy, they clearly outline their coverage and even sent a kind, personalized note checking in on our pup when she had several vet trips, which goes a long way!
- INSURER:
Healthy Paws
- POSTED: 12/17/2021
- BY: Ben
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Great coverage and excellent customer service
Great coverage and excellent customer service
- INSURER:
Trupanion
- POSTED: 12/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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You never pay a dollar but you sure take my $57/month premiums!
You never pay a dollar, but you sure take my $57/month premiums!
- INSURER:
Trupanion
- POSTED: 12/10/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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