Quick painless and easy.
Quick, painless and easy. When you lose your pet, itâs sad enough and trupanion was there for me.
- INSURER:
Trupanion
- POSTED: 05/15/2023
- BY: Wanda
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Outstanding Service
I can honestly say, that in every aspect Trupanion has been truly superb. Today, this is so rare. We appreciate Trupanion so much from their excellent and caring customer service, to their exceptionally speedy turnaround on claims. They are an outstanding service provider. When you have a pet who has been sick, this is the insurance provider you need. Thank you for your service!!!
- INSURER:
Trupanion
- VETERINARIAN:
Brandt Veterinary Services
- POSTED: 05/14/2023
- BY: Kim
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Claim reviews
Hartville has always been kind about my fur baby and very diligent with claims. I recommend Hartville to anyone!
- INSURER:
Hartville
- POSTED: 05/12/2023
- BY: Susie
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
First Class Pet Insurance
Nationwide accepted ‘Wiley Jake’ for coverage prior to his 17th birthday after he completed a comprehensive physical exam. Several other insurers would not look at him at that age. He is covered under their injury/wellness package and had no pre-existing conditions.. Routine wellness checks for the first three years but age related issues developed during his 19th year including the need for some dental surgery. Nationwide requires documentation for each visit or claim which is expected. My total experience with the company has been extremely positive. They offer monthly or annual payment options, charge a $250 annual deductible and pay 90 percent of all accepted claims. Their claim submission process is seamless and website easy to navigate. They have never questioned a claim and normally provide payment within two to three weeks of claim submission. Their coverage has proved to be exactly as stated in the policy documents. I have found the company to be easy to work with and professional in all regards. Nationwide was recommended to me by others who have had similar experiences with the company. I find the company to be five star all around and give them my highest recommendation.
- INSURER:
Nationwide
- VETERINARIAN:
Just Cat’s Clinic
- POSTED: 05/11/2023
- BY: Dave
- BREED: Maine Coon
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Wonderful customer service.
Wonderful customer service.
- INSURER:
Trupanion
- POSTED: 05/10/2023
- BY: Kathy
- BREED: Mixed breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Great product, slow claim resolution
I submitted 4 claims of together for existing condition. 1 claim got approved immediately, the other 3 are just sitting there 2 weeks later, not reviewed
- INSURER:
Trupanion
- POSTED: 05/07/2023
- BY: SHAUN
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Major slowdown in claims reimbursements
For some reason the claims are showing up more than a week after being submitted lately and it has been difficult to tell if it has even been received because the notifications aren't always sent out. For most of April I couldn't see any claims through the app, and then our premium just increased by $20 a month, while we're waiting much longer to be reimbursed. It has been great until this past month.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Jennifer
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Man's friend's best friends
Our experience with trupanion is always excellent. When our Vet. files our claim, we receive a text acknowledgement within an hour. We then receive an email letting us know that the claim is being reviewed and within a very short time (usually within a day) we receive a disposition email. If the claim results in a payment/reimbursement this usually occurs within one to three days. Communications are always prompt and always courteous.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Rod
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Extremely pleased with sign up.
Very professional company and the customer service is excellent. Lucie was very nice and answered my question expertly.
- INSURER:
Trupanion
- POSTED: 05/04/2023
- BY: Connie
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Filing, processing & payment are fast.
Submitting claims is very easy. Claims are processed and paid very quickly.
- INSURER:
Trupanion
- POSTED: 05/04/2023
- BY: Jean-Pierre
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No