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Jennifer is awesome!! Knowledge and pleasant.

Claims are processed quickly and paid promptly

I love Trupanion. They have the best coverage and the reps are always kind and human. Best in the industry hands down, and I've had dogs my entire life so I understand why Trupanion works. Glad we've only had to use it for a few issues (which were paid out within days and no hassle), and happy to pay to know it had our back when my baby will get sick or injured (which every dog experiences).

I love Trupanion. They have the best coverage and the reps are always kind and human. Best in the industry hands down, and I've had dogs my entire life so I understand why Trupanion works. Glad we've only had to use it for a few issues (which were paid out within days and no hassle), and happy to pay to know it had our back when my baby will get sick or injured (which every dog experiences).

Comet, our yellow lab, came down with a severe bladder infection. The first vet we took him to was unable to cure his problem after two visits and twenty days of antibiotics. The second vet put him on a different medication and he was cured in ten days. ASPCA covered the expenses from both vets within the plan coverage. After submitting the expenses we received a check in very short order. Comet is the third dog we have insured with this company. Every representative I have worked with over the past few years has been knowledgeable, very pleasant to talk to, and they made me feel like a valued customer. They always followed through and called me after each time we made a claim to make sure Comet was doing well, that we are happy with the claim process, and if there were any questions we may have. Having ASPCA coverage on Comet gives us a great deal of comfort and peace of mind.

Bernie has good days and bad days. It is such a relief to not have to weary about insurance claims and payments when he does have a bad time and have the visit the vet. Thank you so much for the great service.

Bernie has good days and bad days. It is such a relief to not have to weary about insurance claims and payments when he does have a bad time and have the visit the vet. Thank you so much for the great service.

I wish that I hadn't had to file some claims, but that is what the policy is there for.Eventually, all pet owners face a crisis with their animals and sometimes waiting even twelve hours can make a difference in the outcome. I did not hesitate knowing that I had a policy in place with no preexisting conditions. One little glitch, but quickly and easily corrected with one phone call to the company representative. Checks were quickly mailed out and it will help with the overall veterinary bill. I really didn't know if Embrace would out since this was my first claim in five years. I have had poor experiences with another insurance company, but I am so glad that I went with Embrace back in 2010. Please pay attention to the fine print like deductibles and exclusions when looking at different insurance products.

Our one year old Golden Retriever became very lethargic and seemed to be in pain. After numerous tests they could not find any thing serious. He came home with meds and slowly came back to normal. Healthy Paws handled my first time claim within a week and a few days later I had a check.They also via e-mails seemed to really care about Maxie. They were a pleasure to deal with and I would highly recommend them.

After securing this insurance for my dog and paying my monthly premiums for a year, i submitted a claim for a torn cruciate ligament. This claim was denied citing the reason that i had not fulfilled the full 12 month period before filling a claim. I was 19 days short of a full 12 months. I continued to carry the coverage because it appeared the other leg might have the same trouble. After filling a pre certification, she was denied again because of it being a "bi lateral" condition that was previously denied. This coverage has done nothing but take money from my wallet!!! If you are considering this coverage, do not get it! It has been no help at all to me.