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I have had my dog insured with Pets Plus Us since he was a puppy. I have never had a large claim until recently. I often thought that I was wasting money since my claims were small. However, recently my dg required treatment that was very costly. I submitted my claim to Pets Plus Us and within a few days I received my reimbursement. I am very happy with the service and so thankful that I kept my dog insured.

I had very good and hassle free experience

First 5 years were awesome! Then premiums go up. And then they go up again. Suddenly the years of payments with little claims mean nothing. It does not make financial sense to pay the increased premiums and deductible. Shame on you for taking advantage of the fine print.

I discovered a charge come out of my bank account, then discovered the same charge had been withdrawn from my account for 3 years! How I missed this I have no idea, bad on me for not noticing sooner, however it was was CONFIRMED that my cancelation was documented that I did indeed canceled in their records- however they decided to continue pulling funds month after month, year after year. 2021,2022,2023, 2024 I will say that the lady I spoke with was lovely, concerned about my situation and did her best to help me at her level. This situation was requested to be expedited by me, and to date not one dollar has been returned in spite of an expedited concern and error on their part. I will reach out to Consumer protection as a next step.

received our renewal today, 40% increase in premium, and this is not a year where prices go up. This is unfathomable for a retired couple! $100 per month is now $140.00. How do you justify this shaft you are handing the consumer.. 11 year customer, thanks a lot!!

They do everything possible to avoid paying. Er visit dog choked on bone.....oh sorry it's a visit and we don't cover that....ummm it's an er visit not planned...nope. oh and you tried a hypo allergetic food....so 2yrs later your dog has allergies...yeah no we won't cover it. It's not worth it. They go so hard w not covering you it is better to take a loan and pay that off. I seriously have to tell you they are scammers and will stop at nothing to prevent paying. And it's 500 deductible all the time plus no visit is paid for regardless.

Very professional and timely

Have not had a single issue with claims. My dog had a fast growing tumour which required a CT scan and eventually surgery to remove. Pets Plus Us covered 90% of every claim we submitted, no questions asked!

When our daughter's new pup developed chronic health issues that required many on going vet visits at great expense, we made the decision to get pet Insurance for our new Shih Tzu puppy.....just in case. Well, low and behold, he was diagnosed with an eye condition that ultimately led to surgery. The first done by our regular vet did not obtain lasting results so we were referred to a Veterinarian Specialist Hospital where a 2nd surgery was performed successfully by an Opthamolagist. Though expensive, all our claims submitted were covered and a full 80% reimbursed to our account. Definitely choosing Furkin was the BEST decision and we have no regrets.

My beautiful chocolate lab had TPLO surgery when she was 1.5 and now the other leg at 4.5. Both times she has needed this surgery, both the Vet (same animal hospital) and the insurance company were amazing. The estimate was submitted, approved in 48hrs and the claim paid to me within 7 business days of her surgery. Zero hassles or issues. Submitting a claim on your own is simple, fast and easy. I will never own another animal without pet insurance from Pets Plus Us! Highly recommend!!!