Tooo long claim processing
Submited a claim on May 12 and received a review on May 27. It takes another 3 to 5 day to get the money in the bank.
For $684 claim amount it is very difficult to wait almost a month.
- INSURER:
Trupanion
- VETERINARIAN:
Pets First
- POSTED: 05/27/2023
- BY: Irene
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: Over 11 years
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The best - Pets Best!!
I have had insurance coverage through Pets Best for all 3 of my dogs for three years now, and thankfully have never had to file a claim until now. Prior to Pets Best, I had coverage through a different provider and I am happy to say that the claim process with Pets Best has far exceeded the claim process I have experienced with this previous provider! The process couldn't be made any easier! My dog recently came down with a bad case of Pancreatitis that landed him at the emergency vet hospital with a large unexpected bill. Within less than a week of submitting my claim online (which was super quick and easy with no headache involved - just uploaded my itemized invoice), Pets Best had already reimbursed me for the entire bill minus my deductible and co-pay with no questions asked. Even better, they did so through ACH instead of check which made it even faster. The full amount was in my account within 10 days of submitting the claim. I am so pleased with the service I have received with Pets Best and will be recommending them to everyone I know. From Oakley and I both, thank you Pets Best!
- INSURER:
Pets Best
- VETERINARIAN:
Animal Emergency Hospital of Bel Air, MD
- POSTED: 05/24/2023
- BY: Breanna
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Cyst Surgery
Very quick and no hassle review and payment of claim. Highly recommend Lemonade.
- INSURER:
Lemonade
- VETERINARIAN:
Potomac Animal Hospital
- POSTED: 05/24/2023
- BY: Thomas
- BREED: Sheltie
- AGE OF PET: 4 - 6
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Easy to use
Easy to use the app. Claim was processed quickly. I have recommended Met Life pet insurance to friends and family.
- INSURER:
MetLife
- POSTED: 05/23/2023
- BY: Geraldine
- BREED: Australian Shepherd
- AGE OF PET: 0 - 3
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Courteous service.
Courteous service. Great plans. Very helpful.
- INSURER:
Trupanion
- POSTED: 05/23/2023
- BY: Vera
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 4 - 6
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Great customer service no-limit per condition insurance.
Great customer service, no-limit per condition insurance.
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: Kathleen
- BREED: Doberman Pinscher
- AGE OF PET: 0 - 3
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Trupanion Pet Insurance is the best.
Trupanionhas been wonderful to work with, our claims are always processed in a timely manner.
- INSURER:
Trupanion
- POSTED: 05/19/2023
- BY: Susan
- BREED:
- AGE OF PET: 0 - 3
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Little Annie and Trupanion
Because of Trupanion, I have been able to give my little dog the care she has to have to deal with her illness. Thank you for being there for us.
- INSURER:
Trupanion
- POSTED: 05/18/2023
- BY: Hubert
- BREED:
- AGE OF PET: 0 - 3
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Good but not great.
I was one day shy (less than 24 hours) for a claim. You denied it!
- INSURER:
Trupanion
- POSTED: 05/18/2023
- BY: Alan
- BREED:
- AGE OF PET: 0 - 3
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