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I was happy with the way all our questions were answered. Now if and when I have to file a claim then I will know if it’s all it’s supposed to be.

I have paid for insurance on my 2 cats for about 7 months. They were both neutered when I adopted them as 5-6 month old kittens. I took one of my cats to his veterinarian in July and submitted documents to the company. They emailed me about a week later wanting “ALL” his medical records which I sent. Another week and they again ask me for his records. I called the company and spoke with a nice man who said he’d make a note that the records I sent were all I or the doctor had. He had only been to the doctor for one problem and that was the only time he’d been to the vet since I adopted him. Another week goes by and I get another email asking the same thing. I call and speak with a woman this time. I’m getting upset now because this was supposed to be taken care of with the previous phone call. Apparently not. Still waiting on my check but not holding my breath. I have stopped paying.

very fast and efficient

Trupanion was there for us when our dog was diagnosed with tumors in two parathyroid glands and we were faced with decisions regarding tests and surgery . We were able to focus on our dog’s care and not having to worry about paying the large vet bills. Trupanion worked with us and the vet hospital and guided us through the claims process. I cannot say enough about this insurance and their staff. They are the best in my book.

You guys are the greatest. So nice and informative.

Had have nothing but excellent services. No complaints what so ever.

Thank you for checking on Winston he is feeling so much better, I couldn’t have paid with out you so thank you cause I wouldn’t know what to do without him

Hopefully that helps us with Marley as she gets good healthy so far. Thanks for doing this Spot Pet Insurance to explain.

Hopefully that helps us with Marley as she gets good healthy so far. Thanks for doing this Spot Pet Insurance to explain.

We are so happy we decided on Nationwide. They are efficient and prompt with all claims. We are planning on getting a cat, so will be adding him/her to the Nationwide Insurance family.