Pets Best is the best
Awesome Pet Insurance and I highly recommend them. Very reasonable monthly premium.
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Finally; an insurance company that does what they promise
Without Pets Best and Keene Veterinary Hospital I would be lost
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Pets Best exceeded our expectations.
"I never paid any attention to stories about filing claims for pet insurance until I needed to use ours. Suddenly, my social media groups were filled with disappointed pet owners who had filed claims with other pet insurance companies and were denied for various reasons. Judging by others' experiences, I was sceptical that we would even get our claim partially paid. That wasn't the case with Pets Best. Within two weeks, I received an email telling me that my claim had been processed and a payment was on its way to my bank account. They paid exactly as the policy outlined. I always thought pet insurance was too expensive, but when we needed it for a very expensive emergency situation, I was thankful we had it. Thank you for exceeding our expectations.
Luna's mom."
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Rude and only car about$$$
The vet office used to be good now they treat you like dirt . Slow process always wanting to add more stuff ti raise price.
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Pet insurance
I am very happy to have Pets Best for my pets. They have fast reasonable processing time and fhe reimbursement about was very good. I had remended Pets Best to my friends.
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Horrible experience not just once but twice
MetLife pet insurance is a scam. I first had them in march of 2024 and filed my first claim taking my dog to check for ear infection but got denied because in Feb 2023 when spayed vet checked ears and needed cleaning wasn’t treated for infection in Feb but because had vet checked ears that was considered pre existing issue. I canceled policy however in August I signed back up . In April 2025 I took dog in the have ears checked and no infection just gave wash for ears but guess what it got denied saying pre existing condition dates back to 2024. I will never do business with MetLife and I suggest to anyone find another provider who cares and doesn’t deny for something that wasn’t diagnosed and then to deny a year later saying pre existing. Dogs get things like humans do we get ear infections etc but we don’t get denied by our insurance for something that wasn’t diagnosed a year ago as pre existing. Beware as I spoke to both representative and manager who told me I had to go through this appeal process and have my vet also write something. They are not helpful and manager I spoke to Dianna shouldn’t be a manager. I’m going with another provider who will care about my dog and the fact that I pay my bill monthly. Companies like met life shouldn’t be in pet insurance
- INSURER:
MetLife
- POSTED: 05/02/2025
- BY: Sharon
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Pets Best is the best!
They always help make a trying time more bearable. With a quick review process, great communication, and clear explanation of determination.
- INSURER:
Pets Best
- POSTED: 05/02/2025
- BY: Michael
- BREED: Akita
- AGE OF PET: 7 - 10
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Dont do it
Don't waste your time or money
- INSURER:
Pets Best
- POSTED: 05/02/2025
- BY: Craig
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Easy and Quick Claims Process
My pets' veterinary claims are always processed timely by Pets Best. It takes a few minutes to file the claim online. Acknowledgement and feedback are provided quickly.
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Thankful for Pets Best
I am so thankful I chose PetsBest for my dog. He has been having belly issues lately and it gave me such a peace of mind knowing I had Pets Best and could make the best decision for my dog without having to worry about money. Couldn’t recommend using Pets Best more!
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