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Filing and receiving payment was effortless and quick

I am so happy I chose Pets Best. Quick turn around with claims and great customer service!

My purebred Samoyed, Gibson, just turned four, and I've had Nationwide pet insurance since the day I adopted him. The main impetus for getting insurance (I've got the major medical plan) was that I never wanted to find myself in a position where I couldn't do something for my dog because I couldn't foot the bill. To say the least, Nationwide's pet insurance has been a pretty amazing safety net over the last four years, and if I'm being perfectly honest, I feel like they've paid me more than I've paid them. I recently submitted a claim for oral surgery that set me back $797, and within two weeks $740 was deposited into my bank account. In fact, I can't remember a claim (and I've probably submitted 12-15 total) that took longer than three weeks to resolve, and I've never had to follow up with additional information from my vet. If I'm remembering correctly, the only part of a claim that's ever been denied was a powder Gibson took for a few days to discourage vomiting. The powder wasn't regulated by the FDA, which is why it wasn't covered under my plan, and it set me back a grand total of $40. In an ideal world, my dog would never have an expensive medical procedure. Since we exist in the real world where bad things happen on occasion, I can say with zero hesitation that Nationwide has made my life with Gibson a lot less stressful. It has been worth the investment and then some, and the peace of mind I have because of Nationwide's support is basically invaluable. I highly recommended their services to anyone who asks.

Super easy claim process and fast payment.

The whole claims process is very easy. All I had to do was provide necessary documentation, and my claim was approved and I received payment.

I appreciate how easy and hassle free filing a claim is with Nationwide. They follow through with exactly what the policy states and I can count on a quick payment.

Nationwide is the 3rd company I've had experience with regarding Bailee and the first for Duncan. It will definitely be the last and best for both. Easy to file claims and quick processing makes it easy to keep track of them.

It’s a great company and I have had no problems with them. This is my second dog that i’ Had insurance on.

Any time I have called in my questions were answered in a professional caring manner and I was not rushed.

This insurance has worked well for us. Our Vet files the claim and it is adjudicated quickly and efficiently. My only wish is that the reimbursement be directly deposited in my bank account instead of going through Chase.