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Nationwide is the best pet insurance I’ve ever had. I can take my dog to any vet (prefer experience with IG, due to lean body low fat) especially when anesthetizing, critical they have years of experience working with IG’s special needs. As I have searched to find the best vet with IG experience Nationwide supports us with care. So grateful to have Nationwide by our side! 🐕‍🦺

Nice to hear that you are able to speak to the same customer service advisor. Peter took his time and spoke clearly when explaining the basic packages. Very nice!

My claim was handled in a timely manner and the response was clearly explained.

Like submitting claims directly online but very difficult trying to locate old claims

All claims for our dog Ronan were settled in about a week, with checks sent. That kept Ronan with us for the next several months, at least. We are grateful for Trupanion for the extended time. Dick and Pat Colby

Quick turnaround time and payment. Trupanion has been very helpful to us!

Sara was helpful & friendly. Understood my objection to my claim denial. But as far as the company goes I have some reluctance. It feels like it took quite a long time to review the claim. Then it was denied based on some inaccurate & incomplete information from the vets note. Also I didn't feel like the claim reviewer made the correct assessment on the records by which he/she based the denial. So now I'm having to deal with an appeal situation which is time consuming & frustrating. Trupanion was recommended to me by the vet staff. I've never carried pet insurance so had little knowledge of all the choices. I gave you a neutral rating because I'm not sure how I'll feel as the appeal process unfolds.

Always helpful and easy to work with

Awesome pet insurance, affordable and easy!

Awesome pet insurance, affordable and easy!