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My sister is an employee of Hartville Pet Insurance; without her, I wouldn't have known such a service existed. Working with other members of their staff has been nothing short of satisfactory. They've sent very kind and humorous "thank you" cards, they call occasionally just to check on my pet after a claim, and I have yet to experience any issues with a claim. Every company wants your business, but it's rare when one actually makes you feel like "family", and Hartville Pet Insurance has done exactly that. Every employee I've spoken with thus far genuinely cares about me and my pet; they've gone above and beyond to make it an easy and convenient experience.

Excellent customer service. Easy to submit claims. Would recommend to others. Considering adding additional pets to my policy.

I cannot begin to properly describe what Healthy Paws has meant for us. Not only have we saved upwards of $12,000 in the past 5 years, we have piece of mind knowing that our beloved pets are covered in emergencies, we don't have to choose life or death. When one of our dogs was diagnosed with cancer and ultimately passed after 10 months, we were given condolences and personal notes. I cannot thank them enough for their care and concern.

We purchased pet insurance shortly after we brought home our new puppy. The process to select the right insurance option for us was easy and we received great customer service to aid our selection. The Nationwide Claims process is so simple and fast! Very thankful for the great service we are getting for our puppy!

I am glad I have pet insurance through Nationwide. I can't say I'm prepared for a major accident or illness with my dog so paying for insurance every month is the way to go, for me. The claims process is simple and the turnaround on claims payment is prompt.

Because of Nationwide, we were able to give our dog the necessary medical attention needed.

Nationwide was great and very helpful.

Excellent product and customer service.

After 2 doggies with health issues our vet recommended insurance for our third Shepherd. Thank you for helping us keep Mace healthy!

Emma was limping and generally laying around. Got to the point where it was just hard for her to move. Because I was concerned about a former surgery on her knee, I took her to her vet and she sent me to the surgeon. The surgeon diagnosed her with arthritis. He wont me to put her on fish oil. Her regular vet had diagnosed some pain medication and he told me to use that sparingly. She is doing much better. On a sidenote we decided to put her on a diet because she was way overweight. She has since lost 15 pounds and is moving very well.