Find and read reviews with confidence

I have been with your company for years. I insured my pet when he was 1 month old. I have submitted claims and they have been paid. I am very happy with your service. Joyce Colton

Excellent customer service.

She was very friendly and knowledgeable

Nationwide has been around forever. But I used to have VPI , which changed to Nationwide. They took over VPI and I have seen my claims done efficiently and timely. I had 2 dogs and 1 died. They were so compassionate. Thank you, Nationwide. .

Site is easy to use and reimbursement are quick and no issues

Trupanion has always been a great experience for Hazel’s refunds. You have never taken long to address the claims process

To date insuring both of our dogs with Nationwide is the best thing we did when they were puppies. Nationwide is very easy to work with and the claims are easy to file. If we have questions the responses are always to the point and very helpful.

Great improvement in handling claims and processing claim payment's. What used to take months now gets done in one or two weeks. Appreciate direct deposit to my account.

I am very grateful for Nationwide Pet Insurance and the outstanding customer service over the years for helping me take care of my two little Yorkies who are going to be 9 yrs. old in July. The insurance coverage is great and has been extremely helpful. Thank you! :)

I insured my puppy on the first day allowed after bringing him home. My first few claims for things like puppy vaccinations were paid without issue. But as soon as I had any kind of recurring vet expenses, Nationwide spent two months digging through repeatedly submitted medical claims and grasped at straws to find something they could claim was a pre-existing condition. Additionally, my claims were delayed for as long as possible prior to the determination being made. In my opinion, it is clear this company will do whatever they can to find a way to decline any chronic claims. I am not impressed and have told my vet, who is sharing that info with other clients.