unreasonable first annual rate increase and poor communication regarding direct questions regarding breed specific concerns discussed at initial activation of policy
unreasonable first annual rate increase and poor communication regarding direct questions regarding breed specific concerns discussed at initial activation of policy
- INSURER:
Trupanion
- POSTED: 11/04/2022
- BY: Patricia
- BREED: Bernese Mountain Dog
- AGE OF PET: 0 - 3
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If asked about pet insurance I now know what I purchased.
If asked about pet insurance I now know what I purchased. Since I have a deductible all I have done is reduced my remaining deductible. There was no effort required from me, which I appreciate.
- INSURER:
Trupanion
- POSTED: 11/04/2022
- BY: Kathi
- BREED:
- AGE OF PET: 0 - 3
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Great first experience.
The claims went in with no issue and cheque (My preference) arrived within less than a week. As long as my premiums are not increased (as was promised) this is a great step up from my previous insurer.
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Satisfied Customer
The experience couldnât have gone more smoothly. To have direct billing makes all the difference. Very satisfied customer!
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Great Experience
Yes it was a very easy process and quick turnaround!
- INSURER:
Trupanion
- POSTED: 11/04/2022
- BY: Stacy
- BREED:
- AGE OF PET: 0 - 3
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Fantastic service with no problems at al
You guys did a fantastic job and taking care of your end of the payment. An insurance company should be this easy and you guys certainly set the bar high
- INSURER:
Trupanion
- POSTED: 11/04/2022
- BY: Paul
- BREED:
- AGE OF PET: 0 - 3
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My needs were met quickly and professionally
My needs were met quickly and professionally
- INSURER:
Trupanion
- POSTED: 11/04/2022
- BY: Donna
- BREED:
- AGE OF PET: 0 - 3
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A pleasure to deal with friendly.
A pleasure to deal with, friendly. Quick service. Enjoyable experience
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Easy peasy
Easy to file, explanations on what was covered were clear, and clear details on dedicates le used
- INSURER:
Trupanion
- POSTED: 11/04/2022
- BY: Greg
- BREED:
- AGE OF PET: 0 - 3
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