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Our 11 month old Mini Schnauzer began struggling with seizures and could not keep food down. Our vet diagnosed a porto-systemic liver shunt and the specialist surgical bill exceeded $7,000.00. Happy to report the surgery has been a huge success and Piper is again enjoying being a puppy again with no lingering complications so far. Embrace claims staff was fantastic, they reimbursed within 3 weeks from filing the claim and it was a very simple process.

I highly recommend Trupanion, no excuses pay my claims (90%) since I don’t have a deductible anymore. I have an elderly shih tzu who needs acupuncture, laser treatments for life and she is covered. I don’t know what I would do without it !

We have been with Pets Best for over ten years. We have referred many folks and have never been disappointed. Fabulous customer service and support. Jack and Donna Gleason

Great, Great Customer Service !!!!!! I am truly happy with Trupanion for all 3 of my Furbabies !!!!!

There should be more things covered under the insurance plan. There are new plans out there that even cover well visits and annual teeth cleaning and annual shots.

I have two dogs. Charley a maltipom and belle a miniature shih tzu. Every claim I have had to submit has been covered without a question.

Embrace has been fantastic. They have great customer service and always available to answer questions. We never have issues with claims. Our GSD has hip dysplasia and they have made it possible for us to take care of her and fix her hips so that her long term well being and comfort is available.

This is probably the 5th review I've written for Trupanion...and honestly I owe them about 10 more. I have 7 animals insured with Trupanion...1 cat and 6 dogs. All of my fur kids were insured at young ages w/out health problems OR right when I adopted them. I have had over $30,000 of claims paid in the last 9 years. They've covered the following conditions: IVDD back surgery ($5,800), Pancreatitis ($3,000 and ongoing rechecks), Bladder Stone w/Removal ($4000 and ongoing rechecks), Diabetes ($2,400), Hypothyroid ($800), Cushings ($2,000), Cyst Removal ($1,200), TCC Cancer ($10,000 this included all treatment), Unknown Vomiting ($850), Choking on acorn ($1000). Claims are very easy to file (I do mine through email) and payment is very fast (within 1 week). I've had to call a few times and everyone is always very nice on the phone...and they are available 24/7...unlike most companies only available 'banking hours'. The MOST IMPORTANT thing is sign up BEFORE your animal has health issues!! SO..what does this mean? While they are young OR immediately after adoption. IF you adopt an in tact animal spay or neuter immediately...this way you are covered for any future mammary or testicular issues. DO NOT wait until your fur kid is sick or has a pile of medical issues! My rates usually go up the arbitrary 20%, however, there have been a few years I did not receive a premium hike. I started out with $0 deductible, so for me, I am able to keep my rates reasonable by adjusting my deductibles. When your facing a $2500 bill that slightly higher deductible is really not a big deal in my mind. I also have the additional care riders on all the policies which is helpful if you need it and the price is very reasonable on it as well. I hope my review helps you with your decision to purchase your policy from Trupanion :)

I submitted a claim 2 weeks ago and it has not been processed. I called customer service and was told they are experiencing high claim volume and they are not able to keep up. I was told the company is growing and is experiencing growing pains and they are in the process of hiring more employees. Honestly this is not my problem. Maybe they should stop writing new policies and control their growth and focus on their existing customers. If I had known this I would not have taken a policy with them. There are lots of other pet insurance companies out there. Think twice before selecting figo.

I have to say! Trupanion basically saved my dog's life. The medical treatment she received was awesome! It also saved our lives too. Do to the fact that Vet Hospitals and exceptional care is very expensive. So paying the bill without having Trupanion would have broke us! So thank you Trupanion! My every month payment was worth seeing my Puppy up and playing again 😁😁