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I just wish I got a discount because I have three pets. I love trupanion. They have been honest and have paid claims rapidly and without a fuss. Thank you!

I would tell anyone that your customer service is right on the money. Everyone I talked to has been so nice to me to resolve this issue

Trupanion has been wonderful. I signed up for a free month through my vet and kept it after the free trial. When my dog started having grand mal seizures, I was so worried and didn't know if the insurance would really work. It has been such a blessing as it has covered 90% of her testing and medicines. The customer service is great and they pay up front to my vet. Thank you for helping me take care of my baby!

Great customer service. Would like to see them pay a little more on medications, although the rep says it's not determined by them. Always professional and helpful when I contact them.

My 6-year-old kitty was sick with GI problems that required some fairly expensive tests to determine the source of her illness. The bills totaled over $600, and I am so glad I had Embrace insurance to cover 80% less my deductible. Embrace has devised the most customer friendly reimbursement procedure I have ever encountered. I faxed a simple one-page form, complete with vet's notes and signature, and got an immediate reply from Embrace. In less than a week, I learned that my claim had been covered, and the refund was directly deposited to my checking account. One experience like mine pays the annual premium for this excellent pet insurance.

This is the first time I have had a big claim and everyone I talked to was very helpful.

I was clueless when it came to buying insurance for my fur babies. A co-worker suggested Embrace and I'm so glad I did! They have been absolutely the best, being so patient with my many questions and concern and always making me feel that my fur babies and myself are important. Their online portal is a breeze. Thanks for everything guys !

I've had other companies that do not pay out as much as you do ...you guys are the very best & professional, friendly , and you pay your claims quickly!! thank you for your great service!

No hold time! Quick and pleasant conversation! Did not make me verify a million different pieces of information to handle my issue. Fast call, got billing info changed and went on with my day... it was great!

When my 6 year old dachshund went down with spine issues, I was so relieved that I had Trupanion. It made the decision easy to proceed with spine surgery. He is now running around and very happy and pain free. Thank you Trupanion.