5
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5
out of 5
Verified
Staff were always very happy chipper and eager to help.
Staff were always very happy, chipper and eager to help. Most of the time, they go above and beyond just to make sure I get what I needed. Supervisors when they say they’ll call you back, they actually work to see things through. The process is also easy to deal with
- INSURER: Trupanion
- POSTED: 12/17/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
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5
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5
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5
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Hannah was efficient and excellent.
Hannah was efficient and excellent. In fact, all of our experiences with Trupanion staff and our policy coverage (over a decade, now!) has always been exemplary. You guys rock. Please give Hannah a massive thank you (all of you, really) and a free coffee or something for such a great experience.
Seriously, one of our little guys had an undiagnosed severe heart defect that we didn't find until he was almost a senior (3 or so years ago, now). He's been on medication every day sincd that is keeping it from getting worse, maintaining his excellent quality of life, and extending the time we get to have with him. The medication alone is very expensive, as are the bi-yearly echos and cardiologist visits. Without Trupanion, we'd never have been able to afford it. So from us, his humans, his sister Penny, and Dobby himself, thank you guys for being there (and continuing to be) when we needed you most.
- INSURER: Trupanion
- POSTED: 12/13/2021
- BY:
- BREED: Chihuahua
- AGE OF PET: Over 11 years