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Thanks, Trupanion!
The representative I spoke with was knowledgeable and able to give me a wide range of options. When I said I would need to call back after discussing those options with my husband, he provided his direct line/extension so I would be sure to get him when I did call back. It was nice to be able to deal with the same person throughout the process. Thank you!
- INSURER: Trupanion
- POSTED: 02/20/2021
- BY:
- BREED: Toy Fox Terrier
- AGE OF PET: 7 - 10
5
out of 5
Because this insurance only matters when a pet has a catastrophic illness or injury.
Because this insurance only matters when a pet has a catastrophic illness or injury. It’s not helpful at all for other chronic illnesses. Those are the real conditions that cost thousands of out of pocket hard-earned dollars for families every year. This company is friendly and great to work with. But I’m not sure if, in the long run, it will be worth it. I think I spent almost as much money last year for my dog’s chronic skin condition as you did for his eye removal surgery. I wish you would cover more.
- INSURER: Trupanion
- POSTED: 02/20/2021
- BY:
- BREED: English Cocker Spaniel
- AGE OF PET: Over 11 years
5
out of 5
Your customer service is outstanding.
Your customer service is outstanding. Claims are processed quickly, representatives are knowledgeable and helpful. Can't ask for more.
- INSURER: Trupanion
- POSTED: 02/19/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
5
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Because I have never had a bad experience with Trupanion and the only time I did they rectified the issue very quickly
Because I have never had a bad experience with Trupanion and the only time I did they rectified the issue very quickly
- INSURER: Trupanion
- POSTED: 02/19/2021
- BY:
- BREED: Shar Pei
- AGE OF PET: 7 - 10
5
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