Great support
Thanks so much for the wonderful support and quick turn around time. Our bulldog Mabel has been fighting pneumonia for over a month which has included a lot of follow up vet visits and antibiotics. We’ve received prompt turn-around on our claims and support for our continued treatment!
- INSURER:
Nationwide
- POSTED: 10/23/2019
- BY: Allison
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Outstanding - I was exceedingly pleased with the customer service and how easy it was to file a claim...
I have to say that after having two dogs that needed some extensive medical care, I decided my next pets would have insurance. I admit as I signed up, in the back of my head I was wondering what kind of run-around I was going to get if I ever did need to file a claim. I was COMPLETELY WRONG. When my 1 year old Boston Terrier ruptured his cornea, he needed emergency surgery to save his vision and eye. As I agreed to the procedures, that nagging voice of "Am I going to get ripped off by the insurance company" was there. Again, I was WRONG. Filing the claims was incredibly EASY!!! I was able to easily check the status, and everything was covered and I received my reimbursement quickly. I will ALWAYS use ASPCA, and have even upped my coverage. (Also, getting a follow up call hoping that my doggie was doing well was an appreciated gesture.) BRAVO to companies who can back up what they offer with great, GREAT customer service.
- INSURER:
ASPCA
- POSTED: 10/22/2019
- BY: Kimberly
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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Thank you for taking “worry” away from my pet’s care!
At six months of age, we have learned that our puppy has allergies — to bees and to catnip! The reactions were so frightening, and we had to go to the Emergency Pet Clinic twice. While she is perfectly happy and healthy now, I know that the monthly payments have been money well spent, and the coverage has taken the worry out of being a pet owner of our wonderful puppy, Charlie.
- INSURER:
Nationwide
- POSTED: 10/21/2019
- BY: Cheryl
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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Great company with friendly, thoughtful staff
My sister is an employee of Hartville Pet Insurance; without her, I wouldn't have known such a service existed. Working with other members of their staff has been nothing short of satisfactory. They've sent very kind and humorous "thank you" cards, they call occasionally just to check on my pet after a claim, and I have yet to experience any issues with a claim. Every company wants your business, but it's rare when one actually makes you feel like "family", and Hartville Pet Insurance has done exactly that. Every employee I've spoken with thus far genuinely cares about me and my pet; they've gone above and beyond to make it an easy and convenient experience.
- INSURER:
Hartville
- POSTED: 10/21/2019
- BY: Brittany
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Fantastic service
Excellent customer service. Easy to submit claims. Would recommend to others. Considering adding additional pets to my policy.
- INSURER:
Nationwide
- POSTED: 10/21/2019
- BY: Elizabeth
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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The BEST!
I cannot begin to properly describe what Healthy Paws has meant for us. Not only have we saved upwards of $12,000 in the past 5 years, we have piece of mind knowing that our beloved pets are covered in emergencies, we don't have to choose life or death. When one of our dogs was diagnosed with cancer and ultimately passed after 10 months, we were given condolences and personal notes. I cannot thank them enough for their care and concern.
- INSURER:
Healthy Paws
- POSTED: 10/18/2019
- BY: Kate
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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I am so glad I purchased pet insurance!
We purchased pet insurance shortly after we brought home our new puppy. The process to select the right insurance option for us was easy and we received great customer service to aid our selection. The Nationwide Claims process is so simple and fast! Very thankful for the great service we are getting for our puppy!
- INSURER:
Nationwide
- POSTED: 10/16/2019
- BY: Jim
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Provides peace of mind and claims process is simple
I am glad I have pet insurance through Nationwide. I can't say I'm prepared for a major accident or illness with my dog so paying for insurance every month is the way to go, for me. The claims process is simple and the turnaround on claims payment is prompt.
- INSURER:
Nationwide
- POSTED: 10/14/2019
- BY: Adam
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Thank you
Because of Nationwide, we were able to give our dog the necessary medical attention needed.
- INSURER:
Nationwide
- POSTED: 10/11/2019
- BY: Christina
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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The Vet saved Chloe's life and Nationwide was very helpful with the financial burden.
Nationwide was great and very helpful.
- INSURER:
Nationwide
- POSTED: 10/11/2019
- BY: Thomas
- BREED: American Longhair
- AGE OF PET: Over 11 years
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