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Nationwide has been very quick to respond to claim submissions; reimbursements are usually deposited directly into the bank account within 48 hours, and there have been no denials with one exception - - over the counter flea and tick preventatives are covered under the plan, but can not be purchased for reimbursement at a retailer, because Nationwide indicates it can't validate that the medication is for the animal covered under the policy. They asked for an invoice from the vet with the pet's name on it. Strikes me as a little silly - - if you'd like to restrict this type of routine preventative medication, don't pay for it more than 2x/year (six month supplies). Buying at a retailer (especially online) is much more convenient than calling the vet, having a prescription filled, and stopping in to pick it up. Other than that, Nationwide has been very easy to work with and I still recommend.

Great service and follow up. Used to take a long time for claim to be completed but now it’s very quick

I am so glad that we decided to get insurance for our dog, I started it thinking that I would try it for a year to see if it was worth it. I will definitely be renewing each year because it has saved us money and is easy to do and quick to refund. Thank you Nationwide.

I rescued Vixen 2 yrs ago, 7 days in ICU with pneumonia then heartworm treatment gets extremely expensive! Nationwide pet insurance saved Vixen and her family! You guys are AMAZING!

My furkids are my children and I feel at ease knowing they are insured through Nationwide. I switched to Nationwide a few years ago after having insurance through PetPlan. The only regret I have about switching is that I wish I did it sooner! Nationwide continues to make improvements which makes filing claims easy and payment is received promptly. The ability to change coverage from one tier to the next is wonderful. Their customer service is terrific. Thank you Nationwide!

very easy to submit a claim and fast, and efficient response

Our little Henry had to have surgery on his legs recently. If we didn't have Nationwide Insurance we would have been strapped to afford it. He would have suffered all thru his life. Thank you Nationwide for loving Henry almost as much as we do. You bless us.

My girl has starting having seizures the day after her vaccines were administered. It did not make sense that a 3 year old healthy dog was having such issues. Having Nationwide pet insurance has been such a blessing. They have helped us cover the expenses to determine why she is having the seizures and enabled us to pay for the maintenance fees to allow us to see a veterinary neurologist without spending our savings. Thank you! The claims have been easy to file and pretty quick turn around for payment. We highly recommend this service.

So far they have made the process transparent and easy.

Great service and quick re-inbursement