Aceâs mom was very relieved!!!
Very efficient service while already in stressful situation. Chat line person very helpful and informative. Great during my odd hours of availability
- INSURER:
Trupanion Canada
- POSTED: 11/03/2022
- BY: Melodie
- BREED:
- AGE OF PET: 0 - 3
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Quick and clear understanding of claims
Every claim I submit Trupanion keeps me informed at every step
- INSURER:
Trupanion
- POSTED: 11/03/2022
- BY: Amy
- BREED:
- AGE OF PET: 0 - 3
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Quick approval and no BS.
Quick approval and no BS. I wish our health plans were as good.
- INSURER:
Trupanion
- POSTED: 11/03/2022
- BY: Richard
- BREED:
- AGE OF PET: 0 - 3
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Trupanion makes things easy!
Claims are processed quickly. Easty to submit.
Customer service phone support is good.
- INSURER:
Trupanion Canada
- POSTED: 11/03/2022
- BY: Theresa
- BREED:
- AGE OF PET: 0 - 3
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Great Pet Insurance
Everything was exploded very well
- INSURER:
Trupanion
- POSTED: 11/03/2022
- BY: Sharon
- BREED: Terrier
- AGE OF PET: 0 - 3
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Great customer service
Everyone who I spoke to in this difficult process of making a decision was kind and helpful.
- INSURER:
Trupanion Canada
- POSTED: 11/03/2022
- BY: Debby
- BREED: Schnoodle
- AGE OF PET: 0 - 3
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Garbage/Scam/Cons
We insured our dog at five months old. We had her spayed right before we got insurance. The vet gave her too much anesthesia, and this caused a back leg paralysis. We found out the dosage is different with Tibetan Mastiffs. It cleared up in a day and she walked fine. I purchased the insurance after that. Fast forward two years. We took her to the vet to make sure she doesn’t have hip dysplasia. We did this because we found out the breeder she came from didn’t have breeding rights. We also had no info on her hips. We just wanted to take precautionary measures to make sure she wouldn’t have any problems. The vet took X-rays and concluded she didn’t have hip dysplasia. We filed our claim with Healthy Paws to be reimbursed 90% of our vet visit. They came back and said since she had a “pre-existing limp” from the prior paralysis, and she couldn’t be covered whatsoever. This was the first claim we ever filed. We had extensive documentation showing she didn’t have hip dysplasia. They basically said F-off. We cancelled our policy, and they took us for two years of monthly payments. Stay away from them.
- INSURER:
Healthy Paws
- POSTED: 11/02/2022
- BY: Ellie
- BREED: Tibetan Mastiff
- AGE OF PET: 7 - 10
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