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My puppy had a horrible accident happen. She was run over by a car, but thankfully survived. During all the trauma, Healthy Paws was right there is ensure that they would be paying the out of pocket costs for services. My puppy had laceration surgery and Healthy Paws paid my vet directly on the spot over the phone. The bill was covered at 90%! This is a great pet insurance company, that offers support and is available to answer all the questions you have during such a difficult time.

The claim submission process was easy and uncomplicated. The claim review follow-up response was less than 48 hours and reimbursements were quickly made thru the mail or by direct deposit. Embrace Pet Insurance delivers the quality service they advertise!

YOU ARE SO CARING FOR ALL YOUR CONCERNS FOR HANDLEING CLAIMS , YOUR CUSTOMER SERVICE REPS MAKE US FEEL WE ARE FAMILY

fast and efficient service

Prompt service

I recommend trupanion to all my friends, neighbors, and all other pet owners that will listen. I'm sure I've sent much business your way!

I strongly suggest you review Tessa's file at Trupanion and you will see that your company is true to its word when it comes to providing insurance coverage for Tessa. She has been determined to have and immune def when she was very young. I was fortunate to have secured insurance Trupanion when we first got her and it has been a blessing (not only for us but for Tessa). I hate to think what would have happened to Tessa had someone other than us got her and didn't obtain pet insurance. I did not maintain an exact accounting of cost but my educated guess is some closing in on $16,000+. Not once did Trupanion sidestep covering allowable cost. For that Tessa, my wife and I can not find the words to justify how we have been so blessed to have chosen Trupanion. Thank you for your total support.

It's always a good experience with the Trupanion Staff.

Your customer service is outstanding You can tell when someone cares by there voice

Ease