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Excellent service. I received the money promptly and I would highly recommend nationwide. Satisfied customer

For me is a pleasure talking about the insurance for my pet Sydney Lee. This insurance ASPCA is excellent. Claims are paid quickly. It is economic relief. They also have an excellent support team at the customer. Great customer service.

My buddy is grateful to have insurance, without question. We love the ease of filing a claim, and the relatively quick settlement of our claims. We have had Embrace for 3 years now. We cannot imagine not having this for our dog.

First, I want to say investing in pet insurance is undoubtedly one the most important decisions to make when owning a pet. I've been a Trupanion member since 2013 and couldn't be happier! They've always come through when needed most, allowing me to provide the best care possible w/o having to worry about making a decision based on extraordinary costs. Great, friendly customer service with an efficient process in place (even easier now that my vet is directly linked). Dog owners have asked if I work there because I get so passionate talking about the benefits lol. Trupanion is the best! Truly appreciate everything you've done for me. Thank you :)

i bought my policy about 5 years ago when my first dog was just a puppy.. then a year later added another puppy to my policy. i also bought the wellness package at the time i bought the policy. choosing EMBRACE was the best thing i have done. they are so responsive when i make claims. the later part of last year 2017 and continuing into this year i will have some big claims as my pups are having some problems.so far they have covered all claims without a fuss. i can only say great things about EMBRACE. THEIR WEBSITE IS TERRIFIC AND SO ARE THE EMAILS . VERY INFORMATIVE.

Embrace promptly and courteously issued reimbursements submitted regarding the medical care of our cat, Mr. Peepers. In only one case was additional information needed and notification was immediate via email and the online Embrace website. Such a relief to know we could concentrate on the health needs of Mr. Peepers without worry of choosing between quality care and personal finances. Pet insurance is like any other insurance—we hoped to never need to use, but when needed, what a relief. We have carried the coverage for several years and due to the continued good health of our four pets, Embrace issued each a substantial wellness credit, which was honored with Mr. Peepers’ diabetes diagnosis. I would also add our medical team submitted the claims for us immediately following each vet appointment, instrumental in the process of fluid financial reimbursement from Embrace, We are happy to report Mr. Peepers is in diabetic remission! We consider Embrace a definite member of his recovery team and highly recommend for families considering pet insurance.

None of the claims were approved and the same excuse that he had a preexisting condition. The dog is 5 years old. So everything is a preexisting condition. I rather pay Bandfield the 40 dollars a month for prevention care.

Sam was the only CS agent I have ever been frustrated with. She constantly interrupted me which resulted in the conversation lasting much longer than it should have. She didn't understand the questions I was asking because of the constant interrupting and sassy tone in voice. I could tell I was upsetting her, that was very evident in her tone that began to be a little hostile. I kept saying I understand what you're saying but that wasn't the question I asked.

We use Healthy Paws to insure our pets from puppy to passing. Their plans are affordable and are invaluable when something goes wrong. We lost our doberman at age 4 to kidney failure and they covered the intensive care so we could just love her through it. We wish they sold human insurance because our dogs have better health care than we do.

I appreciate the rapid response to any communication I have with Trupanion, and the decisions made about invoices that are submitted. Thank you.