Thank you for making things quick and easy in a very frightening and emotional situation at the emergency vet.
Thank you for making things quick and easy in a very frightening and emotional situation at the emergency vet. So happy I chose Trupanion over other companies. Other pet owners in the animal ER were not as fortunate as I and had to make heartbreaking decisions on the treatment of their pets. I could not be more pleased with the entire process you have in place for emergency claims and direct vet pay. Please thank everyone I spoke with to get things handled. I truly appreciate you treating me and my pet with compassion rather than just a policy number. I will be a customer for the life of all my pets!
- INSURER:
Trupanion
- POSTED: 02/12/2018
- BY: Merissa
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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All I needed was the correct address to send my claim.
All I needed was the correct address to send my claim. It had been returned to I resubmitted claim. She was very courteous
- INSURER:
Trupanion
- POSTED: 02/12/2018
- BY: Barbara
- BREED: Mixed breed Small (up to 20lbs when full grown)
- AGE OF PET: 7 - 10
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GREAT job correcting claims
Filed 2 Wellness Claims for my fur babies. Due partially to the way my vet's invoices print both dogs visits on same invoice, the claims were mixed up between the two and not all of the Wellness Claims were being paid. Peter in Customer Service was incredibly professional and quickly understood my issue. He moved it forward with corrections and I've already received notification of EOB changes. Outstanding! Thank you!
- INSURER:
Embrace
- POSTED: 02/09/2018
- BY: Donna
- BREED: Belgian Sheepdog
- AGE OF PET: 7 - 10
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Great 1st year experience...
So far so good. The 1st year has been well worth it as my pup has been a handful!!! The reality is, the insurance is a math equation and you have to balance the spreadsheet to see if it makes sense for you. However if you are just looking to CYA.... PHP is the right insurance carrier
- INSURER:
ASPCA
- POSTED: 02/09/2018
- BY: Brent
- BREED: Irish Terrier
- AGE OF PET: 0 - 3
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The insurance is a lifesaver!
I am so happy I took out the Major Medical insurance on my baby. I want the health care for him in case of emergency. The insurance is extremely easy to submit and helps a great deal when needed.
- INSURER:
Nationwide
- POSTED: 02/09/2018
- BY: Linda
- BREED: Shiba Inu
- AGE OF PET: 7 - 10
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Worst Pet Insurance
I paid for almost a year and just filled one claim and they didn't pay nothing for my claim.
Don't do this insurance. They just want to get your money.
- INSURER:
ASPCA
- POSTED: 02/09/2018
- BY: ana
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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very responsive company
I have had a very good experience with Embrace. They have been responsive and sensitive. I recommend them
- INSURER:
Embrace
- POSTED: 02/09/2018
- BY: Nancy
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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You guys are always the best.
You guys are always the best; fast replies and always fair in reimbursements.
- INSURER:
Trupanion
- POSTED: 02/09/2018
- BY: Edward
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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I am always happy with the help I receive.
I am always happy with the help I receive. Everyone is knowledgeable and pleasant and they ask how my dog is.
- INSURER:
Trupanion
- POSTED: 02/09/2018
- BY: Jackie
- BREED: Toy Poodle
- AGE OF PET: Over 11 years
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Easy Claim submission process
I have found Nationwide to be customer friendly . The claims process is very efficient done via email.
- INSURER:
Nationwide
- POSTED: 02/08/2018
- BY: Deb
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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