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It's so easy to file a vet visit with Nationwide. I can do all of it on line and usually have payment withing a week. They are always there if I have questions regarding coding or anything else. The pay out rate has made it worth my while to have insurance. I have had this insurance since my beagle was 6 weeks old.

My cat wouldn't have been able to get the help she needed if not for the insurance. It's so costly to go to the vet. She is feeling a lot better. After the initial claim, they have paid supper fast.

I have had Figo for almost 2 years and they have been great. It's so easy to file a claim and they reimburse in a timely manner. Customer service

After enrolling both of my dogs in Trupanion when my Berner was just a puppy, I battled this company for 4 years before finally deciding I had to cut ties. When both dogs got a serious parasite infection and were in the ER..... it took MONTHS to get reimbursed after burying me in questions about my dogs' vet files that had nothing to do with this claim. They were in the weeds asking me about things I never claimed in the files, and I told them I chose not to....leave it as I would tell my dogs. Then every simple claim became a battle...… their deductible is supposed to be "per INCIDENT" but they treat it as "Per diagnosis:"....so when my Berner was scratching at his right ear and shaking his head 2 different times - that should have been 1 deductible and 1 incident. BUT they hit me with the deductible twice, and found every reason they could think of to not cover it. The number of exclusions, and items not covered were hard to even keep up with and were never explained......it became exhausting trying to ask and get explanations. The final straw was a dental claim - only my 4th claim on my dog - and they promptly doubled my rate. I now pay less for both dogs, then I was paying for just one with Trupanion. I will never look back!

Couldn't be happier with Nationwide Pet Insurance

Has been great so far

I am so impressed with the ease and the speed of claims. Thank you so very much for being there for my Bali!!!!!!

Arrowhead Vet Clinic is very familiar with your insurance. They looked after all the paperwork and explained how the claim would be processed.

Because your company has been easy to work with, easy to file claims with, is fast with claim response. As a matter of fact, I just recommended Trupanion to a friend yesterday, but suggested she look at the list of best pet insurance companies because Trupanion did not rate in the top 3 when I put in my criteria.

It's a nice service, but your prices are rising every year and are starting to get out of line