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Outstanding seavice

I'm not happy at all with the monthly increase in premiums. I am a senior citizen on a fixed income and this much of an increase seems unwarranted. I would not complain about a 10% increase but am no happy about an approx. 17% increase seems almost unreasonable. Being a senior citizen on a fixed income additionally makes this not seem fair.

Excellent care and service! The staff REALLY makes the difference!! Bethany was ABSOLUTELY wonderful!! Such a pleasure to speak with her recently. Everyone I have had to speak with, especially the MOST difficult situation when my "baby" was diagnosed with cancer after being misdiagnosed by our local vet, has been fantastic! I knew something was right but they wouldn't listen to me, even though I am a certified critical nurse, in the people world! VERY frustrating to say the least and emotional but your staff was wonderful - caring, compassionate, and empathetic throughout our conversations!!

I always recommend Embrace insurance to pet owners. My friend was here the day I was submitting some claim documents, a week later I told her the claim was paid and she was shocked. I have never had a problem getting my claims paid. For the first 2 1/2 years of his life my Great Dane Cupcake was healthy and I had no reason to use the insurance. For these past five years he has been sick long term and Embrace has paid all his bills. Thank God, I could have never afforded those bills on my own. Thank You Embrace

My boy was diagnosed with Diabetes 3/1/21 and the 1st week I put 3 different claims in. After My deductible each claim was processed and paid within 1 week from the day I submitted it. Right now he goes once a week and each week I get 80% back. The only thing that hasn't been covered was the special food which I knew wouldn't be. If you are looking for Insurance for your pets I highly recommend Pets Best! Thank you for your great service!

My dog was viscously attacked while we were on a walk in town. I was devastated and in shock it has been awful. The only silver lining is that I had Trupanion!

I have never had a problem and if I have questions I know I can contact you and you will answer them

Seamless.

Excellent service, decisions on bills made quickly, team members support outstanding

Vet recommendation. I look forward to NOT needing you, but knowing how expensive emergency care isam thankful i have you.