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I am very happy with Customer Service, my claim handling etc. My only bit of constructive feedback is related to prescription refills. The two vets that I work with, their software does not print my dog's name on the receipts. This is only for refills, and this results in these get denied. The vets will not change their systems as it is costly.

Love how mobile digital upload of claim and payment features are available. Much improvement over paper/fax submission. Saves time and easier to track.

Nationwide customer service has been awesome for our 2 current babies as well as a dog we had to put down last year. They are very quick processing our claims and sending payment, both of which things are much appreciated!

Very quick and very efficient on reviewing and settling claims! This is the best pet insurance we have had on any of our animals. Highly recommended!

With my other dogs I had a different pet insurance company that always had a reason for not fully reimbursing claims and it was a very cumbersome process. Nationwide Per Insurance makes it easy and I have reimbursement in my bank account within days. They are the best!

easy submission process. prompt answer by phone. always professional and helpful.

Our 14 year old Shitzu is the light of our lives. Knowing we have such good insurance has definitely helped us as she is a senior dog with several issues. The ease of submitting claims is excellent.

Nationwide pet insurance has a very effective claim process. I like the fact that as soon as they receive the claim, they email me and let me know they are working on it. They then email you with the results of the claim process. This is done very quickly.

Rylee is my second Scootish Terrier to be insured by Embrace and I would have it no other way. I have never had any problems with there coverage and refunds were fast. There Wellness plan is the best and covers so many needed items to keep you pet healthy. It’s such a good feeling when I take Rylee to the Veterinarian I don’t have to worry about “How Much It Will Cost”. I have Embrace there to help me make the best care decisions for Rylee and help with the payments. I highly recommend pet insurance to all my pet owner friends and people I meet in the vet office or just happen to talk with walking there dog. Robin

Always helpful and joyful.