I called and a very nice lady answered So surprised.
I called and a very nice lady answered So surprised.Needed to change card number and she was so pleasant??
- INSURER:
Trupanion Canada
- POSTED: 11/10/2022
- BY: Bonnie
- BREED:
- AGE OF PET: 0 - 3
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Payment was prompt.
Payment was prompt. Thank you.
- INSURER:
Trupanion
- POSTED: 11/10/2022
- BY: Susan
- BREED:
- AGE OF PET: 0 - 3
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Always professional work quickly very helpful and will answer questions or fix problems without hesitation.
Always professional, work quickly, very helpful and will answer questions or fix problems without hesitation. They pay either the vet or you very quickly, premiums are reasonable. I have already referred this company several times.
- INSURER:
Trupanion
- POSTED: 11/10/2022
- BY: Linda
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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R. Goerek
As always very good service.
- INSURER:
Trupanion
- POSTED: 11/10/2022
- BY: Roxanne
- BREED:
- AGE OF PET: 0 - 3
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Cause how my dog Beau was taken care of with his diabetes and being blind.
Cause how my dog Beau was taken care of with his diabetes and being blind. Till he passed away. And my other dog is insured so no worries.
- INSURER:
Trupanion
- POSTED: 11/10/2022
- BY: Gary
- BREED: Treeing Walker Coonhound
- AGE OF PET: 7 - 10
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Shannon was so empathetic and answered all my questions really clearly and quickly
Shannon was so empathetic and answered all my questions really clearly and quickly
- INSURER:
Trupanion Canada
- POSTED: 11/10/2022
- BY: Alexandra
- BREED:
- AGE OF PET: 0 - 3
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Clear, Fast, and Great Customer Service
Clear & fast process - and when I needed to chat with customer service - it was easy and âAlexâ was super helpful!
- INSURER:
Trupanion
- POSTED: 11/10/2022
- BY: Brooke
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Customer service is always helpful the claims process is quick and easy to navigate using the app and my experiences have been pleasant.
Customer service is always helpful, the claims process is quick and easy to navigate using the app and my experiences have been pleasant.
- INSURER:
Trupanion
- POSTED: 11/10/2022
- BY: Jeanine
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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Worst first experience for insurance
Phone waits were 20-30 minutes, we adopted two 1yr olds, then one displayed and then was diagnosed with Guardia soon after they came home with us. The insurance company denied the claim because they said it was pre-existing. Because we mentioned, but were not sure, to the vet he may have been showing signs when we got him home. They denied us the claim. Because of this interaction I will never ever consider pet insurance, they will do all they can to back out!
- INSURER:
Pets Plus Us
- POSTED: 11/09/2022
- BY: Brian
- BREED: American Shorthair
- AGE OF PET: 0 - 3
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Best Pet Insurance Company
I used two other pet insurance companies (both for cats) before settling on Healthy Paws for our new cat, and I would not use either of them again after having Healthy Paws for several years. Healthy Paws does require that you pay the vet bill up front, then submit the claim with all the required information and payment receipt, but Healthy Paws has always processed my claims promptly, and within the rules of the policy. Over my several years of using Healthy Paws, I’ve had to call customer service two or three times to get clarification on something, and the rep was always easy to understand, knowledgeable, polite, and professional. I would definitely recommend Healthy Paws for your pet insurance provider.
- INSURER:
Healthy Paws
- POSTED: 11/09/2022
- BY: Ed
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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