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My experience with Embrace has been nothing but frustration up until this point. They have denied every claim that is for any substantial amount of money and indicate it is all not covered because of pre-existing conditions, when in fact, surgery needed to be done to determine what the real issue was. They don't care and seem to be classifying EVERYTHING as a bladder infection! I am currently in an appeal with them, but I am not optimistic. Buyer beware, if you take your pet in for a wellness check, pray they do not find any type of infection within the first 2 weeks or Embrace with NOT cover ANY subsequent treatments!!

I appreciate the great service I get from Nationwide.

Nationwide has been terrific to work with! I have only had great experiences and no hiccups, they have been there just like they said they would be, and I have not had any problems. Thanks Nationwide! :)

Timely reimbursement and way faster than Nationwide

I can not say enough wonderful things about ASPCA pet insurance! They are reliable and professional, all claims are handled efficiently and I am reimbursed quickly! They have covered all expenses my poor little lilly has incurred during her illness (which has been a lot!) They even go out of their way to follow up and make sure medications are working, etc. I would highly recommend ASPCA to anyone with pets! It's worth every penny to have your pets insured

Covered more than I thought. Very happy overall.

They used to be easily accessible via chat and the phone, as we speak i have been waiting for an agent on chat for 30 minutes. They also used to be quick with the turnaround time of claims, that also has gone up. This company obviously needs to hire additional help because their customer service has gone completely down the drain. I have quite an expensive policy, and now, i am going to shop around.

Experiencing Tico s cancer treatment has been made easier because of Trupanion. Anytime I have called with a question, the representative has been so compassionate. The ease of the claims process has been fantastic and I wish I'm own personal health insurance could be Trupanion! Thank you!

Tio had surgery to remove growths recently. I was pleased that Nationwide covered most of the expenses.

Satisfied I guess,when we got her she had a little stomache problem,since then they wont cover anything that resembles the stomache.Thinking of canceling policy !