Shannon was awesome.
Shannon was awesome. She was totally understanding of our cat’s ongoing diagnostic needs and assured me that since our vet is connected with trupanion’s software, there is no need for me to file the claims which is a huge relief! We travel full time and it isn’t always easy to do paperwork.
- INSURER:
Trupanion
- POSTED: 11/15/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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The customer service people are excellent and once I got the hang of how pet insurance worked it seemed beneficial.
The customer service people are excellent, and once I got the hang of how pet insurance worked, it seemed beneficial.
- INSURER:
Trupanion
- POSTED: 11/13/2021
- BY:
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Exceptional customer service
I have turned in several claims for this same problem on my Golden Girl and Trupanion has been excellent with their response time and fulfilling the claims.
- INSURER:
Trupanion
- POSTED: 11/12/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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They are there for your pet when you need them!
They are there for your pet when you need them!
- INSURER:
Trupanion
- POSTED: 11/11/2021
- BY:
- BREED: Weimaraner
- AGE OF PET: 7 - 10
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Not a good insurance company
This company is one of the worst insurance companies I have worked. They do not try to help, their goal is to get out of paying claims. When they do pay the are extremely slow! Submitting or updating a claim is difficult, it seems they don’t want you to put in all the information so they can take longer to process. I moved two of my pets to ManyPets, they are great. Unfortunately on pet has preexisting conditions covered by another company so for now I will keep her this company, at least this year
- INSURER:
Pets Best
- POSTED: 11/09/2021
- BY: MJ
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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So easy to make a claim!
So easy to upload receipts and the explanation of benefits is very thorough. Highly recommend Trupanion!!
- INSURER:
Trupanion
- POSTED: 11/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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You must get Trupanion.
Easy, informative, polite, personable.
- INSURER:
Trupanion
- POSTED: 11/07/2021
- BY:
- BREED: Aussiedoodle
- AGE OF PET: 7 - 10
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I've had Trupanion for over 10 years and have been happy with the coverage.
I've had Trupanion for over 10 years and have been happy with the coverage.
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Best in Class
Trupanion puts customers first. This translates into friendly, responsive, honest and always professional in their approach through their wonderful associates.
- INSURER:
Trupanion
- POSTED: 11/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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