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This insurance is the best. I had used another company for my old dog and they were terrible - I ended up canceling. ASPCA is excellent. My claim was paid quickly and they paid more than I expected. My little shih tzu nearly died but thankfully she is back to normal now and keeping her on a special diet from now on.

Easy claim process. Very quick settlement. E-mail updates during claim process.

Easy claim process. Very quick settlement. E-mail updates during claim process.

Embrace has been very good, the turn around for a claim refund is very quick. They cover the actual cost of the treatment rather than an allowance for each service provided.

We are very happy with Healthy Paws, they pay claims rapidly, are easy to work with and offer a variety of options to meet your needs. Wish my own Health Insurance company was so easy to deal with...

fast claim service, pay for what they say and follow up on your pets health, It is a great relief to know the insurance you purchased is there quickly and truly cares about your pets health.

I recently sent an e-mail to Healthy Paws just to thank them for their support with pet insurance for my dog Harry over the past months. This company is totally legit. I have had their insurance policy since June 2013 and I couldn't be happier with their customer service, claims process, and the way they honor exactly what the say they honor. Their claims process is flawless with very clear easy to read claim statements showing exactly what is covered and I normally receive an e-mail either the same day or the day after I submit a claim that it is processed and completed. Within a few days the check is in the mailbox. Last year my dog Harry had a condition in his left elbow called ununited anconeal process (UAP) or elbow dysplasia which required surgery to correct. It was a long road to recovery but with the help of Healthy Paws it made the experience much easier to swallow. I don't know how we would have been able to afford this very expensive surgery, but Healthy Paws was there every step of the way and I couldn't thank them enough for giving us the ability to take care of Harry the way he deserves to be taken care of. The thought of bringing Harry back to the rescue where we adopted him because of an inability to afford the procedure was a daunting thought at the time and was the last thing I wanted to do because my family loves him so much. He is a part of our family and has recovered very well from that surgery. I thank them for their support.

My Wellness claim was sent in via fax by my Vet. The reply from Embrace came 2 days later. Refund came within a week's business days. Amazing!

If you are reading this review, it is because you love your pet and want to provide the best care possible in the event of illness or injury. I wasn't looking for a return on investment, just some peace of mind. While there have been many advances in veterinary medicine, it can be costly. I'd had a few minor claims for my Yellow Lab, Josie, and they were always handled well. Josie wasn't feeling well - vomiting, lethargy and lack of appetite. I brought her to me vet 3 times over a 2-week period. The vet assured me it wasn't serious - just a UTI. She was wrong. I took Josie to Tufts, but she did not survive - liver and kidney failure. She was only 3 1/2 yrs. old. Healthy Paws has been very supportive, sympathetic and processed each claim very quickly, usually in a week's time. The owners and the employees are pet owners themselves and they understand the bond we have with our pets. That is why Healthy Paws is the top rated pets insurance company and why I wouldn't hesitate to to purchase another policy from them.

It took a little time to figure out the process but satisfied with the results/