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Love the coverage, love the ease of claims. Wish there was something to encourage vets to use the VitusVet application. That would make Vet record retrieval so much better ( as proper documentation ( vet records) for claims seems to be my #1 frustration! When you have claim issues, the process seems broken, some documentation/communication/records is on and through My.petinsurance.com, while other d/c/r are by mail. This is confusing and frustrating. I’ve heard from other people that this issue is why they badmouth the program.

Very easy to work with. All my questions were answered completely. My benefits were paid in a short amount of time and I was very satisfied with how they handled my claim. They even called to see how my Lexie was doing.

Easy way to make a claim. Claim was reviewed and payment was received in 7 days. Seems like many procedures and illnesses are covered though I don't really want to know what is not covered because I like my baby to remain healthy

You have been great, easy to deal with, and very supportive through all of our dogs issues and surgeries.

Dog had ear infection as young puppy. Now almost two years old and had skin rash and full body itching. Two completely unrelated medical conditions. Claim was denied because you are telling me somehow an ear infection is a pre-existing condition for skin rash and itching 18 months later. Obviously, Trupanion does it's best not to cover any possible pet medical bills. The total was under my deductible, but if treatment does not work I may go over deductible and need to have this covered, otherwise why am I sending you money each month? I guess I should have listened to your bad reviews online about fighting to get things covered. John Lessnau

I purchased the insurance for my dog thru my job, and it has been the best investment by far that I've ever made. She has had a ton of ear infections requiring surgery, and nationwide was on my side! They covered the entire procedure, and after my deductible everything after care as well. I used to worry about how I would be able to take care of her if something major happened, but now I'm confident she will love a long happy life as long as I have nationwide!

Honestly don’t know how we could afford to give our girl the care she needs if we didn’t have let insurance! It’s a saving grace for any unexpected issues that arise.

I recommend Nationwide Pet Care to all my dog lover friends who are clients, neighbors, breeders, in my classes at both Sit Means Sit Training and My Hero Dog Training where we attend.

I have all of our dogs insured through Nationwide and have been very happy.

I have 3 policies with Nationwide for my 3 cats. I'm grateful that i was introduced to Nationwide Pet Insurance. Its been great for wellness and major medical coverage. I have been blessed to have the healthiest furbabies, but when i needed it for the unforeseen it was a blessing. Peace of mind is priceless! Thank you Nationwide!