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Still waiting for information on latest submission. I know it is the holiday season so answer may be slow in coming

Filing claim is easy, explanation of benefits are easy to understand

The pressure had to be done right away to prevent other problems and it was the end of my contract which I already signed up for another year so it seem like you would have covered something on this claim.

Atlas is doing great and the service from the insurance company is fantastic. Puts the worry into affording is care.

Pets Best makes everything easy. The claims process takes no time at all and turn around time is quick on reimbursing. They contact the vets themselves. They don't make us do all work. My dog had TPLO surgery 3 months ago and were reimbursed per our policy rather quickly. They have a friendly support staff too.

Being on a fixed income, I looked into the costs of wellness plans and pet insurance when adopting my kitten since vet costs can be unpredictable at times and I still had booster vaccines and preventative flea costs to calculate. After comparing the costs from various providers of having both a wellness plan and emergency/illness insurance for my pet, Nationwide was hands-down the best pricing. I thought I would need to purchase separate plans for wellness care and other care, but Nationwide is the only pet insurance provider that includes both options under one policy AND is reasonably priced with a competitive deductible and higher reimbursement percentage. My kitten met his deductible in just a couple routine wellness visits, so now I can actually look forward to picking up his preventative each month, knowing that 90% of it is covered. Even my vet's office is amazed by how comprehensive and easy claims management is with Nationwide. So far my only issues are that filing the claims online can't be done from within my customer account login, but I am able to submit them online using a different link on the website. Payment is also reimbursed to me electronically via ChasePay, so I had to set-up an account initially to receive the payments and have them sent to my bank account. The first time you do that is important since you have to accept the payment in your ChasePay account as well as authorize it to be sent to your bank account. If this isn't done, the payment is sent back to Nationwide. After the set up your ChasePay account the first time, you can choose automatic transfer to your bank account for future payments. But electronic payments are pretty quick after I submit a claim, so far I have the money back into my bank in less than a week in most circumstances, which includes processing time for the claim and the money transfers. I have recommended Nationwide Pet Insurance to everyone I know with a furry companion.

Our choc lab had surgery 3-4 months ago and it was expensive, I did not have to worry about PetsBest at all. They did what they were supposed to and contacted the vet on our behalf. All the worry was to get our baby recovered to get him healthy. We had pain meds to follow his surgery and it was a completely painless process to get reimbursed for those as well.

Can you explain why my rate went up $30.00

Our 2-year old Frenchie, Chloe, was treated for a bad UTI on a Monday and was responding well to treatment, then woke up blind on Friday. A trip to the emergency vet, a MRI and tests of blood and brain fluid ruled out some causes, leaving us with only other terrible remaining outcomes - all forms of encephalitis. After an overnight stay at the hospital and an IV chemo treatment, Chloe got vision back in one eye. Now she's taking steroids and we're enjoying each day that she gives us - happy, playful and pain free. Our vet submitted a claim for the UTI diagnosis and treatment and the emergency vet completed one claim for all of the hospital care. Embrace handled everything with no drama for me...we've had enough drama already. Chloe is my 3rd dog with Embrace health insurance and I'm fortunate that she's the 1st to need more than a Wellness Rewards reimbursement.

Healthy Paws was suggested at my work initially. We were not familiar with pet insurance never searched for one. We signed up and started using it. In the second year our dog needed major leg surgery that cost over $ 4.000. Having insurance made it so much easier, we were able to concentrate on the well being of our dog without stressing about the cost. They even covered hydrotherapy after surgery. There were years when we paid more in insurance premiums then what we used but there were also years where they paid us way more then we paid. A monthly premium gives us the peace of mind that we do not compromise about our dog's healthcare because of the cost. Healthy paws customer service is 5 star, they even checked with us how our dog was doing after surgery. Payments are quick and always hassle free. We did not try another insurance because we have a good experience with our current one.