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Totally satisfied. My situation involved a terminal illness of a relatively young dog...horrible, but your claims process and payment made a difficult situation a bit easier. I'll be back when I am fortunate enough to find a new pup!

We have to rescue puppies that need extra love and attention and we couldn't do it without Trupanion! They have been a Godsend! Thank you!

Had some issues with medication claims as well as two Dr.'s visits that were not submitted by the Vets office in a timely manner. With the help of an Embrace representative all medication claims were honored and as for the two office visits one was covered due to the fact that the vets office provided proof of fax date and information sent to Embrace. The other office visit was not covered due to the vets office waiting too long to submit the claim. I now check on all claims and dates submitted and am vigilant about using the claims Portal. I do appreciate Embrace for honoring all claims eventually within the policy time frame.

This insurance is amazing I recommend it to everyone

Great program, super easy to use with their app, and awesome customer service. All I have to do is submit photos of my itemized vet receipts through the Healthy Paws app to get reimbursed! They have options to get reimbursed by check or direct deposit and they provide updates throughout the claim process for you. I’ve submitred dozens of claims over the past 6 or so years for my dog who has multiple issues and I’ve always been pleased with Healthy Paws!

Super friendly service and easy to submit claims. No hidden fees or weird pricing, everything is up front and well stated. I will use nationwide for my current dog and any to come in the future

It's so easy to submit a claim and I got paid in no time. Couldn't ask for more.

My 9 year old border collie presented to the ER with retching, pale gums and general anxiety. After being triaged by the staff I was brought into a room with the vet and told my dog had gastric dilatation volvulus aka bloat and needed emergency surgery. GDV is a life threatening condition known as the "mother of all emergencies" in the veterinary world. Because of Embrace, all I had to worry about was saving my dogs life and getting him recovered. Happily, 12 days later he is back to his normal self!

Filing a claim with Pet's Best couldn't be easier. I was able to do it all online. The response time from Pet's Best was very prompt. I am very pleased.

My 16 year old champion died in 2018. I could barely talk about it for months. I realized that in my sorrow I hadn't notified Nationwide. I was asked to send info as to his euthanasia. I did, then kept getting billed through my work for coverage. Again I called and the agent said I would get back the payments that had been deducted from my wages. No response in 2nd month, so I,called again having to relive Cobys death. This agent explained that I OWED money and I would not be getting monthly payments back. I can guarantee this true story will NOT get published. An abhorrent experience.