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First pet insurance claim I've ever filed and it seems to be handled smoothly and efficiently, even with the little hiccup on my part, the error was quickly found and simply explained and taken care of in seemingly one fell swoop. And in such a positive tone. I wish everything in my life ran so smoothly!You guys are great. Terrific company, terrific people. You set the bar high for customer service. All service companies should model after you.

I had pet insurance through another company previously anti was a waste of time and money. ASPCA is awesome. Great customer service! Great at paying claims - and promptly. I have recommended them to friends and my vet to make referrals!

I usually have my vet send in the claim when I pay my bill so the insurance claims have been addressed quickly. Now that my chihuahua/terrier mix is 8 years old, he seems to be needing a little more medical attention than when he was younger, so I'm glad I have him covered by Embrace.

We selected ASPCA for insurance for one of our pets who was denied insurance from another company. Although eligible and allowable charges and reimbursements are somewhat low compared to other insurances, we are grateful that ASPCA approved our application to insure our pet. We have had quite a few claims in the past couple years which have been approved--which makes the cost of the insurance worth the benefits we receive.

My pet recently ate all of her sisters medicine and was required to spend the night in doggy ICU. There was no question that we would have her treated, but knowing in the back of our mind, that we had Healthy Paws Pet Insurance to back us helped us to not stress about the money part of our scary situation. We had already made basic claims for regular illness treatments and have had our claims processed quickly, so we knew this would be no different and it wasn't. The best part was the very personal email they sent to check on our baby. Never expected that! We LOVE Healthy Paws Pet Insurance!

Ever since Bailey was a puppy he had many bouts of digestive ailments that required hospitalizations, testing, and various treatments. I am so thankful for my Healthy Paws Insurance, who has been so supportive during the many emergencies. I have shared my experiences with many pet owners so they too can experience the excellent support during the stressful times. Many orchids to a great company!

If you are looking for a great pet insurance company, look no further than Healthy Paws. Their service to our family has been excellent since day one. They responded in a timely manner to all my questions prior to signing up and made it so easy to know what were the coverages for each dog. There were no complicated coverage schedule, deductible policies or annual caps. And when we needed help the most they were there for us. Our little Pomeranian, Porsche, had a severe pneumonia infection and had to receive oxygen therapy for a week. The bills were mounting up (because oxygen is so expensive) and we were so worried about how were we going to continue to pay for treatment. Healthy Paws not only responded to my claims within 48 hours, they were also extremely sympathetic when I called them asking when payment will be released. Their customer service representative was so caring and kind during this extremely difficult time. I was a complete emotional wreck and the service agent just couldn't have been any sweeter. They were willing to work with us to release reimbursement as soon as possible so we wouldn't have to worry about finances and could just focus on getting her better. It really helped us continue to fight for her knowing we had help. When our precious angel succumbed to the illness, Healthy Paws was right there again helping us. They sent us their condolences immediately and told us they would cancel the policy and reimburse us for that month's premium. We even received our final reimbursement check within a week of her passing so we didn't need to worry about incurring interest fees on our credit card. I cannot say enough wonderful things about this company and their people. They really care about providing quality service and coverage for our furry loved ones. I think they are even better than human health insurance companies!

Never thought that when I applied for pet insurance from VPI 8 years ago, that it would be the best decision I would be making for my Golden Retriever, Riley. It's been about a year since Riley was first diagnosed with Fibrosarcoma, she had major surgery (removing part of her hip and left rear leg). She is now receiving Chemotherapy treatments which will hopefully allow her to remain a happy, healthy dog and family member. I've always wanted the best for Riley, from buying the best quality dog food, toys and now she is being treated by the best pet oncologist in the State. It would not be possible for Riley to receive this type of health care if it wasn't for VPI. Being able to receive partial reimbursements for Riley's medical bills from VPI' claim process has allowed me to aggressively continue my quest to provide Riley with the best life. It brings peace of mind that I can continue to do what is best for her. Thank you, VPI!

They are timely and efficient. We have put in 2 claims for our dogs in the past year and both were paid without a fuss. I wish human health insurance was this easy!

I've had pet insurance through Healthy Paws ever since I adopted my then 9-year-old pit bull/ACD mix from the shelter. She is now 11 years old. She needed surgery for a torn cruciate ligament. Not only was working with Healthy Paws EXTREMELY easy and stress-free, but the customers service was always quick. I would email a question and receive a response within half an hour! I uploaded 2 invoices to submit a claim online for her surgery and 1 was processed the next day, and the other the day after. WOW! I am completely happy with Healthy Paws and recommend them to everyone. All of the people I interacted with were so helpful and kind. The coverage they provided was exactly what was stated in my plan. Nothing hidden, nothing hard to understand. It's been such blessing, especially having an older dog. They will have my business for as long as I have pets. I have peace of mind knowing that all my future interactions with them will be easy as well. Thank you, Healthy Paws team!!!!!