5
out of 5
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5
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Pets "worst" insurance
This is the worst pet insurance company I have ever had. They deny every claim and say it's pre existing. I had a 9 year old dog that had a gastropexy procedure while being spay. I knew that spaying wasn't covered but what happened after the surgery is what gets me. She became very sick, vomiting, diarrhea and wouldn't eat. Took her to the vet and she was treated for dehydration and sent home with fluids and meds. After continuing to be sick and losing weight she went back to the vet for more fluids and now blood work. Vet said due to the gastropexy and manipulation of her starch with the procedure he treated her for pancreatitis. Pets worst denied the claim and said it was pre existing. There is no way it was pre existing as most dogs die within days of untreated pancreatitis. I even had my vet write them a letter. They told me I could file an appeal which I did. This was back in April. It is now August and it's still under review. If you are lucky enough to get reimbursed it takes forever to receive it. Steer clear of this company, not worth it.
- INSURER: Pets Best
- POSTED: 08/12/2022
- BY: Patricia
- BREED: Irish Setter
- AGE OF PET: Over 11 years
5
out of 5
Verified
Callie Elizabethâs first claim
Would have liked to have known I needed to submit things from the vet for the past 7 years for Callie Elizabethâs vet visits as when she truly got deathly Ill it felt like I wasnât believed because you didnât have any past Dr records
- INSURER: Trupanion
- POSTED: 08/12/2022
- BY: Denise
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Where IS the medical records summary?
Most of the time my prescription reimbursements come within 2 days. The last few took a little longer. The requests made through my regular vet come through almost immediately!
- INSURER: Trupanion
- POSTED: 08/11/2022
- BY: Debra
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
She was extremely knowledgeable on every question I asked.
She was extremely knowledgeable on every question I asked. She was very patient with me.
She was sincere in making sure my pet has the best coverage.
- INSURER: Trupanion
- POSTED: 08/11/2022
- BY: Diane
- BREED: Poodle
- AGE OF PET: 7 - 10