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Very quick acceptance and payout.

Because I am STILL waiting for the promised followup email containing info about rates. this next rate increase is UNACCEPTABLE. you are taking advantage of us because I can not - due to his age - get insurance from your competitors

Excellent helpful reps- always. Peace of mind is what Trupanion gives me!- and my furry best buds!

Simple and easy. Explained well.

On line submittal quick and easy!

search, recognized quality, paid up when necessary

Unsure I will share or recommend Trupanion at this time. Our first claim was rejected. Our plan doesn't include preexisting conditions, and our bank account doesn't allow for an upgrade to get that coverage. We have a rescue and we have no real way of knowing if there are any previously diagnosed similar issues to this particular one we recently went through. Your staff determined our dog has preexisting skin conditions and therefore won't pay a bill. I will warn anyone looking for insurance from this company about this subtle discrepancy. I think rescue animals should get a little more grace when it comes to coverage. I'm disappointed.

We had to use the insurance almost immediately and had no issues. It was very easy to use linking up with our vet and paying directly. No upfront out of pocket for us.

Always excellent service, I had a 5 month old puppy that was bitten in the face broken jaw, it was horrible!! Between my vet and trupanion you mage it easy and less stressful ??My puppy is doing great! Thank you!

Very helpful and informative