4
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Keeps my girl healthy!
Response was fast and very clear. We have had some issues with my pups eye and itâs so important that we get this right for her. I wouldnât be able to afford it without Trupanion.
- INSURER: Trupanion
- POSTED: 11/19/2022
- BY: Julie
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Thank you Trupanion
I am so grateful to how speedy Trupanion is on all of the claims. My dog was hit by a car in Aug and fortunately is recovering. However his leg hasn't been healing well and I'm so relieved to have Trupanion coverage. And to have it managed so well.
- INSURER: Trupanion
- POSTED: 11/18/2022
- BY: Linda
- BREED: Cardigan Welsh Corgi
- AGE OF PET: 7 - 10
1
out of 5
Nothing is covered
I adopted a cat, Toast, through the local shelter and was able to provide a full health history for the Toast. Of the 3 time in a year and a half I took my cat to the vet, once for an ear infection, once for a check up, and once because of sudden and large nosebleed. I have been denied coverage, made to wait hours for answers, and told that these are preexisting conditions of Toast. What's the point of paying for insurance or having 8k over available funds if I can't use them when my cat needs them. He is literally waiting on a blood transfusion and insurance won't cover what it says in my policy it should. I am livid. I may lose my cat with available funds in my insurance watches. This is the most backwards ass company with no heart. Don't use.
- INSURER: Embrace
- POSTED: 11/18/2022
- BY: Seth
- BREED: American Shorthair
- AGE OF PET: 4 - 6
5
out of 5
Verified
No hassles & Very pleased
TruPanion Canada gave us no trouble when we had to bring our Chihuahua in for a wheezing/bloating issue. The vet had a few concerns regarding both and ran some blood work, x-rays, and performed a full exam. We have a top tier coverage from TruPanion, and though pricey on a monthly basis, it was worth it when we needed to use it. The claim was submitted and TruPanion approved it within moments, there was no hassles, no arguments, no run around's it was done which made it much easier on our pocketbook as a thousand dollar bill was halved. Thank you to TruPanion for the coverage you provide, our little pup is back home and were happy to know that she is getting the best care possible (and feeling better) for her thanks to TruPanion.
- INSURER: Trupanion Canada
- POSTED: 11/18/2022
- BY: Jarrett
- BREED: Chihuahua (Short Coat)
- AGE OF PET: 7 - 10
1
out of 5
Verified
Good luck getting any sort of claim coverage
I would not recommend Trupanion to anyone.
We have a French Bulldog who is now 5 and needed the BOAS surgery. Trupanion refused to cover it claiming it’s a “pre-existing condition”. Our vet fought them on this because there were no signs of this during her initial check up as a puppy but it’s a breed specific condition that can come up during their life so they still denied it. We went ahead with the surgery as she was having difficulty breathing and after some complications, she’s now fully healed, breathing normally and living a much better quality of life.
Our vet has been fighting with Trupanion for several months and even Trupanions rep said it’s ridiculous not to cover this but low and behold, they have denied all of our claims. Our vet has exhausted all options and we’re left paying for a crappy insurance provider so we have “peace of mind” but they deny about 70% of our claims with some sort of excuse. Our premiums increase every year (with or without any claims).
To top it off, they have told our vet that starting next year, they are going to “quietly” deny all claims related to a breed specific condition.
Again, I wouldn’t recommend them. 0 stars if possible.
- INSURER: Trupanion Canada
- POSTED: 11/18/2022
- BY: A
- BREED: French Bulldog
- AGE OF PET: 4 - 6