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After end of life costs for our two elderly bulldogs that we lost in 2017, we got Nationwide insurance for our new puppy in Sept 2017. I am so relieved we did! Not only did the 90% wellness policy cover spaying, vaccinations and a couple of ER visits (that dog chews up more stuff...), but we found out by chance that she had really bad hip displasia. Nationwide allowed us to get her first FHO surgery and PT to give her the best chance at a full and healthy life. The other hip will need to be done next year, but we are so glad to know that Nationwide will be there for us. We’re on a fixed income, so we were a little hesitant about the premiums, but because of them, we still have a small savings account AND a healthy dog!

Answered my question and claims are easy to file.

The claims process was very easy. Prompt payment and direct deposit is wonderful. I feel the non-payment of certain items on a bill should be explained more clearly.

Unfortunately, I have had a few claims already with one of my dogs. Pets Best has been the shining light in a series of mishaps. They have been awesome and very quick with processing my claims.

I would never go without pet insurance again. It is easy to file claims, affordable, and gives us great peace of mind.

The service was outstanding!

I have had nothing but the best possible experience with Nationwide Pet Insurance for my cat. The claims process is very easy and claims go through very timely. Coverage is excellent. I've used other pet insurance in the past which was good, but Nationwide far surpasses expectations. Thank you so much for helping me to take care of Murphy- it's great to know that when he needs medical treatment, I don't have to worry about affordability- Nationwide's coverage helps me take care of him come what may!

The processing of the payment took longer than expected by 2 months.

My 8 year old girl, Niki, recently needed TPLO surgery for a ruptured CCL. My fear before Healthy Paws was something like this would happen and I would be all for the surgery, while my husband was telling me it was too expensive. With Healthy Paws this was never a conversation, we only had to make a decision on what type of surgery she would have, not whether we could afford the surgery. Many fights were avoided and my Niki is on her way to recovery. Healthy Paws processed my claim quickly and cleanly and even sent inquiries on Niki's progress, making me feel like they really care about my dog and my family. I highly recommend this company!

I am very impressed on how quickly Trupanion was able to process my claim.