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Claims take a while to process, but overall I’m very pleased so far! Definitely a good decision

I would recommend it to everyone I know who has a pet

We were so pleased to be able to care for our Roxy and the ease of Nationwide claim coverage

Claims processing is smooth and quick. We're very satisfied. Thank you.

I thought the whole process was great. Everything that was not covered made sense, the claim was easy to file, the response was quick. Great job.

I have submitted bills over the years, and they have always been processed as quickly as possible. I have had the pleasure of speaking to customer service, and the people are kind and show concern for their clients.

My one year old Labrador recently swallowed a foreign object and, after several attempts at treatment to avoid surgery, ended up needing surgery after all. Our claim was handled quickly, efficiently, and with total satisfaction. Thank you!

Our now almost 15 year-old pug had pancreatitis a little over a year ago, and we almost lost her. Nationwide had our backs because we didn't have to worry about the hospital/vet/medication bills while we were nursing her backing to health! Since she's an old girl, she's having difficulty walking because of some back issues and she's receiving cold laser treatments which have literally changed her life! She's walking and happy again, and Nationwide has been there for it all! Customer service has been outstanding, and i'm grateful for this wonderful insurance! Thank you, Nationwide!

Great service, great ease of claim

Very easy to file claims though the process is a bit long to see what gets paid. Like most insurance companies there are treatments that they do not pay. DIsappointed in what was not covered for my puppy his first year of life considering I purchased the best plans with minimal deductible. 2 tier system, I dont care for, but i have not compared side by side to other companies yet. Read the fine print for what is covered, many things are not. I dont think they would be my first choice after knowing what i know.