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Have had no problems and the claims process is wonderful and easy.

We obtained this insurance for exactly what it is to be used for - insurance against the potential unknown treatment needs of our dog. We have had this coverage for nearly 3 years, from when we brought our boy home from the breeder as a 7 week old pup. We have had no issues with claim submissions and processing of submitted expenses have been quick. We hope to not need to utilize the coverage in the future, but we have the added comfort of knowing we have the protection of this coverage should it be needed.

Great pet insurance. Very easy to use. Don’t be without it!

Super helpful and pawsitive

We had had insurance on my pup for a few years and only within the past year did we actually have to utilize it. He is my first dog and he is my everything so when he got a cancerous tumor and subsequent tumors, I wanted to do everything I could to get him the best treatment possible. Having nationwide allowed me to do that! I was able to do what I could to treat him instead of just giving up on him because of cost. I don’t know what I would have done if I hadn’t enrolled him. Thank you for your timeliness in filing my claims, your compassion in answering my questions...I know I had a lot of them!...and for allowing me to get the best possible care for my boy, you’ve literally saved his life for me!

Other than a brief glitch get the files transferred, the service was very good

Great investment

The claims process is terrible. 30 days to realize that nail trimming is covered under the wellness rider is ridiculous. And of course whenever theres a real procedure done they then send u a letter on the 28th day saying they need more time to look at the claim because they have so many claims open right now. Not to mention the constant struggle to make sure that the claim is being processed correctly and not forgotten

Awesome

Nationwide's stance on care for my dogs has been a wonderful asset. We're now able to more comfortably use preventative care services and love the comfort in knowing we have a plan in place if an emergency happened is invaluable.