I am disappointed for the first time after many years of great customer serviceâ¦I am still waiting on a claim from Oct 27
Very bad communication between you and my vet and me
I am disappointed for the first time after many years of great customer serviceâ¦I am still waiting on a claim from Oct 27,,,
Very bad communication between you and my vet and me
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Judy
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Excellent customer service
Easy transaction and quick refund
- INSURER:
Trupanion Canada
- POSTED: 11/23/2022
- BY: Louise
- BREED:
- AGE OF PET: 0 - 3
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Happy with customer support
Well you understood what I was saying and how much I was wanting to willing to spend and that you knew that I didn't want to spend too much and that eventually later on that I will spend a little bit more but not too much and I really do appreciate it thank you.
- INSURER:
Furkin
- POSTED: 11/23/2022
- BY: Michele
- BREED:
- AGE OF PET: 0 - 3
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Satisfaction with Trupanion!
Not as easy as it used to be. Still very convenient. Thank you.
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Walter
- BREED:
- AGE OF PET: 0 - 3
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Simple and fast claim process
Simple and fast claim process.
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Tiffany
- BREED:
- AGE OF PET: 0 - 3
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Drew was amazing sent email and did what what asked to fix a In corrected billed item!
Drew was amazing sent email and did what what asked to fix a In corrected billed item!!
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Sherrie
- BREED: Mixed breed
- AGE OF PET: 4 - 6
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The help paying for my dogs sudden illness is great but the not helping with a consult for her sickness kind of sucks.
The help paying for my dogs sudden illness is great but the not helping with a consult for her sickness kind of sucks. I understand not helping with general consultations for regular appointments but I feel like the consult for an emergency trip to the vet for an illness would be nice to have help with. Also I didnât get help with medication that was prescribed to my dog to try and help with her vomiting.
- INSURER:
Trupanion Canada
- POSTED: 11/23/2022
- BY: Nicholette
- BREED:
- AGE OF PET: 0 - 3
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