Excellent service & prompt payment
This company is wonderful. Everything can be done online and there is consistent feedback that the claim has been received and what the status is. The coverage is great and it has saved us a bunch of money. Very happy with the customer service and insurance coverage!
- INSURER:
Embrace
- POSTED: 12/18/2012
- BY: Heidi
- BREED: Havanese
- AGE OF PET: 7 - 10
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Fast and Efficient
Submission was very easy and reimbursement was sent very promptly. No complaints what-so-ever.
- INSURER:
Trupanion
- POSTED: 12/17/2012
- BY: Wendy
- BREED: Boxer
- AGE OF PET: 7 - 10
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Fast and Efficient
Submission was very easy and reimbursement was sent very promptly. No complaints what-so-ever.
- INSURER:
Trupanion Canada
- POSTED: 12/17/2012
- BY: Wendy
- BREED: Boxer
- AGE OF PET: 7 - 10
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Filing a claim was uncomplicated.
Trupanion was very easy to work with. They communicated with our veterinarian at each step along the way. Filing our claim was uncomplicated.
- INSURER:
Trupanion Canada
- POSTED: 12/14/2012
- BY: Suzan
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Filing a claim was uncomplicated.
Trupanion was very easy to work with. They communicated with our veterinarian at each step along the way. Filing our claim was uncomplicated.
- INSURER:
Trupanion
- POSTED: 12/14/2012
- BY: Suzan
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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So far so good
I've had Embrace for about 4 years now and have submitted about 5 claims, all minor. No complaints so far. For the last couple of years Embrace has been taking longer to respond, but I assume this is because business is booming. Still, I've never had to wait for longer than 1 1/2 months to have a claim settled, and no service that I expected to be covered has been rejected.
- INSURER:
Embrace
- POSTED: 12/13/2012
- BY: vlada
- BREED: Domestic Mediumhair
- AGE OF PET: 7 - 10
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I have a high energy mischevious rat terrier;
Our rat terrier is now 2 years old and has had quite afew mishaps. She broke her left hind leg at the dog sitters before she was 1 year old but we are not sure how. Needless to say after 2 hard casts and 2 soft casts the injury has healed but it cost us almost $3000 and we didn't have insurance. Since then she has had Lymes despite being vaccinated, kennel cough which she must have picked up at the vets when she had to have a baby tooth removed because of impaction and infection and ASPCA insurance really helped cut some of the bill. Thank you.
- INSURER:
ASPCA
- POSTED: 12/08/2012
- BY: William
- BREED: Rat Terrier
- AGE OF PET: 7 - 10
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Very good experience
I have been a member for a few years with no claims wondering about when I really need help whether Trupanion would come thru or not. Well the big medical problem finally came for my best friend, my little Terrier and Trupanion did come thru - true to their words. I have been pleased with their response time and I'm able to get a live human being on the phone whenever I call the, with questions. Thank you Trupanion - for helping to give my dog quality of life.
- INSURER:
Trupanion
- POSTED: 12/06/2012
- BY: Marge
- BREED: American Hairless Terrier
- AGE OF PET: Over 11 years
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Very good experience
I have been a member for a few years with no claims wondering about when I really need help whether Trupanion would come thru or not. Well the big medical problem finally came for my best friend, my little Terrier and Trupanion did come thru - true to their words. I have been pleased with their response time and I'm able to get a live human being on the phone whenever I call the, with questions. Thank you Trupanion - for helping to give my dog quality of life.
- INSURER:
Trupanion Canada
- POSTED: 12/06/2012
- BY: Marge
- BREED: American Hairless Terrier
- AGE OF PET: Over 11 years
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You get what you signed up for!
I have 2 dogs and they're both insured through Trupanion, I have never had any issues with there service. You basically get what you sign up for. They promise %90 back for eligible cost after detectible and in my case I pay extra every month but I have $0 detectible and I always got my refund back as promised with in a week of submitting the form. The price does go up every year though! but this is normal for health insurance companies anyway!
- INSURER:
Trupanion
- POSTED: 12/04/2012
- BY: Amir
- BREED: Old English Bulldogge
- AGE OF PET: 7 - 10
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